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Meta says its ‘error’ only appeared to limit political content on Instagram and Threads

Meta says its ‘error’ only appeared to limit political content on Instagram and Threads

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Your choice in Instagram’s political content settings tool ‘mistakenly appeared to have reset,’ the company says.

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Illustration by Kristen Radtke / The Verge

After Democratic strategist Keith Edwards urged Threads users to check the Instagram setting limiting political content from people they don’t follow, many people noticed theirs had abruptly changed. Journalist Taylor Lorenz confirmed that her settings had changed as well and noted that they appeared to reset every time she force-closed the Instagram app, which we’ve also confirmed on our phones.

After initially calling the problem an error that Meta was working on fixing, communications director Andy Stone posted more information about the problem late Wednesday evening. Apparently, your settings actually hadn’t actually changed — they just appeared to.

“Earlier today, we identified an error in which people’s selections in the Instagram political content settings tool mistakenly appeared to have reset even though no change had actually been made,” wrote Stone.

Meta introduced the opt-out setting that limits recommendations of “political content” to Instagram and Threads in March. At the time, the company said it wasn’t limiting political content from reaching people on Instagram but instead simply giving users the ability to stop seeing posts that don’t interest them.

“Our goal is to preserve the ability for people to choose to interact with political content, while respecting each person’s appetite for it,“ Instagram head Adam Mosseri said in a Threads post announcing the change. When Threads first rolled out, Mosseri told The Verge’s Alex Heath that the app would “not do anything to encourage” politics or “hard news.”

The opt-out setting, however, was on by default, and Instagram never sent users in-app notifications alerting them of the change.

A support page for Instagram describes how the setting, found only in the apps for Instagram, is supposed to work. Under a user’s profile menu for content preferences, there’s an option for political content, where they can turn the limit off and confirm that choice. Changing the setting and closing the app caused it to reset for everyone here who tried it, and we’ll update this article if that changes.

Update, June 26: Included new information from Meta.