The time has come for the next chapter: CitizenLab is now Go Vocal! 📣🎉 We have rebranded to better reflect our commitment to empowering communities and fostering meaningful participation. While our name and image have changed, we remain the same team, led by the original founders. Since our inception, we have partnered with over 500 local governments and organizations of all sizes to make local democracy more inclusive and have provided over 1,000,000 community members with a platform to actively participate in shaping their communities. We are excited to continue building stronger communities together. Want to learn more about our rebranding story? Visit our website: https://www.govocal.com/ #GoVocal #CommunityEngagement #GovTech #CitizenLab
Go Vocal (formerly CitizenLab)
Information Technology & Services
Brussels, Brussels Region 15,121 followers
A digital engagement platform to make public decision-making more inclusive, participatory, and responsive.
About us
Go Vocal is a certified B Corp on a mission to make public decision-making more inclusive, participatory, and responsive. We have worked with over 500 governments around the world, empowering public servants to cultivate a true culture of engagement with our comprehensive engagement platform and strategic guidance. We help amplify the voices of community members, streamline the engagement process, and unlock deeper insights for more informed decision-making.
- Website
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https://www.govocal.com
External link for Go Vocal (formerly CitizenLab)
- Industry
- Information Technology & Services
- Company size
- 51-200 employees
- Headquarters
- Brussels, Brussels Region
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Civic engagement, SaaS, Government innovation, Smart governance, eParticipation, eGovernment, Decision-making, Public consultation, E-Democracy, Digital Democracy, Citizen participation, Online community engagement, Digital citizen engagement, Civic Tech, and GovTech
Products
Go Vocal community engagement platform
Online Community Software
You're looking to reach more people online and offline while also making your project management and insight analysis more efficient. Go Vocal’s engagement platform is designed to meet your needs. With Go Vocal, you can create tailored engagement journeys mixing various methods from our complete toolbox. You can let your team members collaborate seamlessly, each with roles tailored to their part in the projects. After a project is done, many teams end up buried in spreadsheets, struggling with time-consuming reporting, and finding it hard to make sense of data. Our built-in AI accelerates your understanding of community input. Rely on our assistant to swiftly group input by (auto)tagging keywords, enabling faster and more intuitive navigation. The AI tool can also generate concise summaries for each project, distilling key takeaways in moments.
Locations
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Primary
Boulevard Pachéco
Brussels, Brussels Region 1000, BE
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530 7th Ave
New York, 10018, US
Employees at Go Vocal (formerly CitizenLab)
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Søren Kielgast
Expert in digital citizen engagement
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Jan Verbeke
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Joost Vandenbroele
People and Culture Manager @ Go Vocal
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Brian Bruhn
Borgerinddragelse hos Go Vocal (tidligere CitizenLab)/ Moderator / Tillidsfundamentalist / Projektleder / Formidler / Foredragsholder / Facilitator /…
Updates
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As a remote-first company, it’s even more important we prioritize team bonding time to help everyone stay connected and motivated 💥 At Go Vocal, we offer all team members two opportunities to meet up with their colleagues throughout the year. Last week it was the Sales and Marketing teams’ turn for some team building, and a healthy mix of work and play. As one team member said afterwards, “Culture isn’t something you can enforce. It arises from specific moments and outlives these moments.” Well said! 🚀 #GoVocal #TeamBuilding #CompanyCulture
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Was sind die notwendigen Zutaten, um Bürger*innen ein gutes Erlebnis mit einem eigentlich wenig spannenden Instrument wie den Umfragen zu bieten? Welche feinen Unterschiede gilt es zwischen Online- und Offline-Designs zu beachten? Wie können wir vermeiden, dass Inhalte unklar sind? Kommen Sie dazu am 8. August, wenn wir unsere Antworten präsentieren werden. Melden Sie sich jetzt an: https://lnkd.in/ezbzqYbD
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While travelling over the summer, we often come across great community initiatives we wish we could pack in our suitcases and take home with us 🧳 From cycling infrastructure, to shaded areas for hot days, to communal third spaces, at Go Vocal we always have our eyes peeled for the ideas that make communal life that little bit better 🏘️ Which projects have you spotted lately that you’d like to see adopted in your hometown? Let us know in the comments. #LiveableCities #Urbanism #GoVocal #CommunityEngagement
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De drempel om te participeren verlagen én inzichten in participatieresultaten verrijken? Dankzij onze integratie met Hoplr - Community engagement platform krijgen lokale besturen een nog beter beeld van wat inwoners denken! 🤝 Een pilootgroep van vier Vlaamse lokale overheden test de integratie en binnenkort starten ook de eerste Nederlandse gemeenten op. Blijf ons volgen voor updates. 👀 Lees meer over de integratie op onze website: https://lnkd.in/dTc_x6PY
Samen sterker voor wijken en gemeenten! We bundelen onze krachten met Go Vocal (formerly CitizenLab) om burgerparticipatie naar een hoger niveau te tillen. Onze unieke integratie combineert de data van beide platformen om een gedetailleerder beeld van de gemeenschap te krijgen. Dit helpt lokale overheden om betere beslissingen te nemen die gericht zijn op de behoeften van hun burgers. We zijn al gestart met proefprojecten in vier Vlaamse gemeenten. De resultaten van deze projecten zullen worden gebruikt om de integratie te verbeteren en uit te breiden naar andere gemeenten in Nederland en Vlaanderen. Benieuwd naar de mogelijkheden? Lees meer: https://hubs.ly/Q02G8WGM0 #hoplr #govocal #citizenlab #burgerparticipatie
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Did you miss our webinar on designing better surveys? 👀 There’s an art to asking the right questions in the right sequence, with the right prompts. Catch up on our webinar today, where you’ll learn how to run surveys that are free from bias and support full participation: https://buff.ly/3xFepM6 PS: We recently made some changes to our native survey tool. Get in touch if you would like a free demo! #GoVocal #CommunityEngagement #GovTech
Webinar - Designing better surveys
https://www.youtube.com/
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The London Borough of Newham's People Powered Places program resulted in funding for 157 community initiatives when residents were asked how they would like to see public funding used to improve life in their borough. With a budget of 1.6 million GBP, residents recommended projects including green spaces and a mini lending library, among many other community-focused projects. Using Go Vocal's digital engagement platform, residents were able to put forward proposals, vote on fellow residents' suggestions and have their say on how the budget would be spent. #GoVocal #CommunityEngagement #GovTech
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Digital mapping tools enable your community to provide location-specific input on proposed changes to their neighborhood 🔎 After all, who knows the neighborhood better than the people living there? Crowdsource fresh ideas and gather feedback with our digital mapping tool. Discover more about resident-driven placemaking and see how the City of Lancaster, PA, crowdsources fresh ideas to make their streets safer and more community-friendly: https://lnkd.in/gqT4xsSJ #GoVocal #CommunityEngagement #GovTech #Mapping
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What comes to mind when you hear our new name, Go Vocal? 📣 We asked some of our marketing team members exactly that. Meet Amir Bolouryazad, Natalie Ricklefs, Borna Grunbaum, Vanessa Ellingham and Isabela Berger and hear what "Go Vocal" means to them. Join us shaping more inclusive, participatory, and responsive communities. Let's Go Vocal together! 💬 #GoVocal #CommunityEngagement #GovTech
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Our Co-Founder Aline Muylaert recently joined NIDO Innovation Lab’s panel on innovative civic engagement methods, alongside 3 of our clients: Sport Vlaanderen (Belgium), Ministry for Digitalisation - Luxembourg and Gobierno Digital Chile. Here’s to using innovation to keep building trust and inclusion in our communities! More on our session below.
🌟 Enthusiastic Reflections on Civic Engagement Inspiration Session (20/06)! 🌟 Civic engagement is based on the understanding that groups can outperform individuals in problem solving, innovation, prediction, creativity and other tasks (collective intelligence). Civic engagement can lead to more legitimate policies and to more trust with citizens. Hence, it's crucial for administrations to include diverse and external voices in their processes. We possess a whole toolbox of smarter government practices without realizing it. These methods can be applied at various levels of government, at different stages of policy-making, and for a multitude of needs. Our session shed light on this! Stephen Boucher kicked the session off with an insightful explanation of Citizen Engagement, referencing Sir Geoff Mulgan’s inspiring analogy of government as a brain. According to Stephen, collective intelligence can transform governments into societal catalysts, capable of tackling complex challenges. Sandra Planes-Satorra guided us on how to implement civic engagement in practice. She emphasized the importance of understanding what topics truly matter to people and how citizens will benefit from engagement efforts. Continuous feedback loops are essential once these initiatives are underway. A shoutout to Go Vocal (formerly CitizenLab), a Belgian pioneer in citizen engagement with a global reach! Aline Muylaert advocated for a blended approach and shared the very useful innovative e-Participation Canvas tool. She brought her “gang” of concrete national and international good practices: Jens De Rycke shared Sport Vlaanderen's strategy, advising a mix of engagement calls to maintain momentum. Their innovation lab also actively engages citizens to identify new trends in sports. Steve Glange from Luxembourg suggested starting small to cultivate internal enthusiasm. Meanwhile, Luis Paternina inspired us with Chile's robust strategic approach, sparking a bit of healthy envy among our civil servants! Let's conclude: There is ample scientific research and practical examples proving that civic engagement works. So, It’s time to climb higher on the participation ladder and help restore trust with our citizens and companies. With democracies under immense pressure, civic engagement is probably not just a choice but a duty. Let's ensure psychological safety during these processes—after all, feeling safe to express oneself is the cornerstone of precious democracy. 🙏 A huge thank you to Stephen, Sandra, Aline, Jens, Steve, and Luis for your invaluable insights and for inspiring our Belgian innovation network. Let’s get started and make a difference together! 🏃
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