Go Vocal (formerly CitizenLab)

Go Vocal (formerly CitizenLab)

Information Technology & Services

Brussels, Brussels Region 15,121 followers

A digital engagement platform to make public decision-making more inclusive, participatory, and responsive.

About us

Go Vocal is a certified B Corp on a mission to make public decision-making more inclusive, participatory, and responsive. We have worked with over 500 governments around the world, empowering public servants to cultivate a true culture of engagement with our comprehensive engagement platform and strategic guidance. We help amplify the voices of community members, streamline the engagement process, and unlock deeper insights for more informed decision-making.

Website
https://www.govocal.com
Industry
Information Technology & Services
Company size
51-200 employees
Headquarters
Brussels, Brussels Region
Type
Privately Held
Founded
2015
Specialties
Civic engagement, SaaS, Government innovation, Smart governance, eParticipation, eGovernment, Decision-making, Public consultation, E-Democracy, Digital Democracy, Citizen participation, Online community engagement, Digital citizen engagement, Civic Tech, and GovTech

Products

Locations

Employees at Go Vocal (formerly CitizenLab)

Updates

  • The time has come for the next chapter: CitizenLab is now Go Vocal! 📣🎉 We have rebranded to better reflect our commitment to empowering communities and fostering meaningful participation. While our name and image have changed, we remain the same team, led by the original founders. Since our inception, we have partnered with over 500 local governments and organizations of all sizes to make local democracy more inclusive and have provided over 1,000,000 community members with a platform to actively participate in shaping their communities. We are excited to continue building stronger communities together. Want to learn more about our rebranding story? Visit our website: https://www.govocal.com/ #GoVocal #CommunityEngagement #GovTech #CitizenLab

  • As a remote-first company, it’s even more important we prioritize team bonding time to help everyone stay connected and motivated 💥 At Go Vocal, we offer all team members two opportunities to meet up with their colleagues throughout the year. Last week it was the Sales and Marketing teams’ turn for some team building, and a healthy mix of work and play. As one team member said afterwards, “Culture isn’t something you can enforce. It arises from specific moments and outlives these moments.” Well said! 🚀 #GoVocal #TeamBuilding #CompanyCulture

  • Was sind die notwendigen Zutaten, um Bürger*innen ein gutes Erlebnis mit einem eigentlich wenig spannenden Instrument wie den Umfragen zu bieten? Welche feinen Unterschiede gilt es zwischen Online- und Offline-Designs zu beachten? Wie können wir vermeiden, dass Inhalte unklar sind? Kommen Sie dazu am 8. August, wenn wir unsere Antworten präsentieren werden. Melden Sie sich jetzt an: https://lnkd.in/ezbzqYbD

    • No alternative text description for this image
  • While travelling over the summer, we often come across great community initiatives we wish we could pack in our suitcases and take home with us 🧳 From cycling infrastructure, to shaded areas for hot days, to communal third spaces, at Go Vocal we always have our eyes peeled for the ideas that make communal life that little bit better 🏘️ Which projects have you spotted lately that you’d like to see adopted in your hometown? Let us know in the comments. #LiveableCities #Urbanism #GoVocal #CommunityEngagement

    • No alternative text description for this image
  • De drempel om te participeren verlagen én inzichten in participatieresultaten verrijken? Dankzij onze integratie met Hoplr - Community engagement platform krijgen lokale besturen een nog beter beeld van wat inwoners denken! 🤝 Een pilootgroep van vier Vlaamse lokale overheden test de integratie en binnenkort starten ook de eerste Nederlandse gemeenten op. Blijf ons volgen voor updates. 👀 Lees meer over de integratie op onze website: https://lnkd.in/dTc_x6PY

    Samen sterker voor wijken en gemeenten! We bundelen onze krachten met Go Vocal (formerly CitizenLab) om burgerparticipatie naar een hoger niveau te tillen. Onze unieke integratie combineert de data van beide platformen om een gedetailleerder beeld van de gemeenschap te krijgen. Dit helpt lokale overheden om betere beslissingen te nemen die gericht zijn op de behoeften van hun burgers. We zijn al gestart met proefprojecten in vier Vlaamse gemeenten. De resultaten van deze projecten zullen worden gebruikt om de integratie te verbeteren en uit te breiden naar andere gemeenten in Nederland en Vlaanderen. Benieuwd naar de mogelijkheden? Lees meer: https://hubs.ly/Q02G8WGM0 #hoplr #govocal #citizenlab #burgerparticipatie

    • No alternative text description for this image
  • Did you miss our webinar on designing better surveys? 👀 There’s an art to asking the right questions in the right sequence, with the right prompts. Catch up on our webinar today, where you’ll learn how to run surveys that are free from bias and support full participation: https://buff.ly/3xFepM6 PS: We recently made some changes to our native survey tool. Get in touch if you would like a free demo! #GoVocal #CommunityEngagement #GovTech

    Webinar - Designing better surveys

    https://www.youtube.com/

  • The London Borough of Newham's People Powered Places program resulted in funding for 157 community initiatives when residents were asked how they would like to see public funding used to improve life in their borough. With a budget of 1.6 million GBP, residents recommended projects including green spaces and a mini lending library, among many other community-focused projects. Using Go Vocal's digital engagement platform, residents were able to put forward proposals, vote on fellow residents' suggestions and have their say on how the budget would be spent. #GoVocal #CommunityEngagement #GovTech

  • Digital mapping tools enable your community to provide location-specific input on proposed changes to their neighborhood 🔎 After all, who knows the neighborhood better than the people living there? Crowdsource fresh ideas and gather feedback with our digital mapping tool. Discover more about resident-driven placemaking and see how the City of Lancaster, PA, crowdsources fresh ideas to make their streets safer and more community-friendly: https://lnkd.in/gqT4xsSJ #GoVocal #CommunityEngagement #GovTech #Mapping

    • No alternative text description for this image
  • Our Co-Founder Aline Muylaert recently joined NIDO Innovation Lab’s panel on innovative civic engagement methods, alongside 3 of our clients: Sport Vlaanderen (Belgium), Ministry for Digitalisation - Luxembourg and Gobierno Digital Chile. Here’s to using innovation to keep building trust and inclusion in our communities! More on our session below.

    View organization page for NIDO Innovation Lab, graphic

    2,754 followers

    🌟 Enthusiastic Reflections on Civic Engagement Inspiration Session (20/06)! 🌟 Civic engagement is based on the understanding that groups can outperform individuals in problem solving, innovation, prediction, creativity and other tasks (collective intelligence). Civic engagement can lead to more legitimate policies and to more trust with citizens. Hence, it's crucial for administrations to include diverse and external voices in their processes. We possess a whole toolbox of smarter government practices without realizing it. These methods can be applied at various levels of government, at different stages of policy-making, and for a multitude of needs. Our session shed light on this! Stephen Boucher kicked the session off with an insightful explanation of Citizen Engagement, referencing Sir Geoff Mulgan’s inspiring analogy of government as a brain. According to Stephen, collective intelligence can transform governments into societal catalysts, capable of tackling complex challenges. Sandra Planes-Satorra guided us on how to implement civic engagement in practice. She emphasized the importance of understanding what topics truly matter to people and how citizens will benefit from engagement efforts. Continuous feedback loops are essential once these initiatives are underway. A shoutout to Go Vocal (formerly CitizenLab), a Belgian pioneer in citizen engagement with a global reach! Aline Muylaert advocated for a blended approach and shared the very useful innovative e-Participation Canvas tool. She brought her “gang” of concrete national and international good practices: Jens De Rycke shared Sport Vlaanderen's strategy, advising a mix of engagement calls to maintain momentum. Their innovation lab also actively engages citizens to identify new trends in sports. Steve Glange from Luxembourg suggested starting small to cultivate internal enthusiasm. Meanwhile, Luis Paternina inspired us with Chile's robust strategic approach, sparking a bit of healthy envy among our civil servants! Let's conclude: There is ample scientific research and practical examples proving that civic engagement works. So, It’s time to climb higher on the participation ladder and help restore trust with our citizens and companies. With democracies under immense pressure, civic engagement is probably not just a choice but a duty. Let's ensure psychological safety during these processes—after all, feeling safe to express oneself is the cornerstone of precious democracy. 🙏 A huge thank you to Stephen, Sandra, Aline, Jens, Steve, and Luis for your invaluable insights and for inspiring our Belgian innovation network. Let’s get started and make a difference together! 🏃

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
      +5

Similar pages

Funding

Go Vocal (formerly CitizenLab) 7 total rounds

Last Round

Series A

US$ 4.1M

See more info on crunchbase