Systems Manager

Role(s) Required: Systems Team Lead

• Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada. We Currently have a long term, renewable contract as a Systems Team Lead with our IT consulting client that primarily supports North American clients on various website and backend infrastructure services.
  
  
  

Location: Remote (anywhere in Canada/USA/South America , but must be able to work on EST with the Canadian team)

Required Start Date: ASAP

Required End Date: 12 months + renewable every year

Type: Contract

Total Hours Approved Per Role: 40h/week

Rate: $65,000 - $68,000 USD/year ($88,000 - $93,000 CDN/year)

Client Location: US/Canada

Summary:

Reporting directly to the CTO and managing of the Systems department. This is a leadership role responsible for the overall technical management, operations, ongoing maintenance and support of our large-scale production websites and networks.

Role:

• Chief responsibility over systems and networks.
• Maintain vendor relationships, as required, for technical infrastructure of office and website systems.
• Work directly with the Development Team Leads and Project Management in managing projects for the website and provide final sign-off/approval for release to production.
• Working directly with Senior Management, participate in planning and project discussions for various websites.
• Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.
• Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.
• Perform systems and network architectural design for the sites network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning.
• Act as single point of escalation of production issues, interfacing with required resources to see issues are resolved in a timely manner.
• Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.
• Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
• Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Development and Systems departments.
• Perform special tasks and projects company-wide, as assigned by the CTO.
  
  
  

Responsibilities:

• Daily technical supervision of Systems Administration staff of about 7 resources
• Provide mentoring and technical assistance to Systems Administration staff on a day-to-day basis, as required.
• Lead as role model behavior consistent with verbal directives.
• Provide feedback for performance reviews for Technical and Development staff and the various websites.
• Facilitate problem solving and collaboration, ensure discussions and make decisions that lead toward closure, intervene when necessary to aid the team in resolving issues.
• Be part of on-call rotation (12pm 8pm EST, 1-week duration every 4 weeks).
• Other duties as assigned.
  
  
  

Job Requirements:

• 5+ years of experience with LAMP (Linux, Apache, MySQL, PHP)
• Minimum of 2+ years of management/leadership experience in a technology oriented
  
  
  

organization required.

• Must be well versed supporting web servers
• Strong background with storage SAN (NFS and iSCSI)
• Well versed with ELK stack (Elasticsearch, Kibana, Beats, and Logstash)
• Adding/removing nodes, expand clusters, rebuilt clusters, , use InfluxDB
• TCP/IP knowledge BGF and OSPF
• Hands-on experience working with Linux in a Systems Administrative role
• Hands-on experience working with Advanced Network Administrative role
  
  
  

including routing, switching and security

• Exceptional problem determination and creative problem solving skills
• Strong written and verbal skills
• Strong understanding of software development lifecycle
• Strong documentation and organizational practices
• Extensive experience with many of these:
• MySQL, maintenance and troubleshooting
• LAN/WAN/VPN setup and troubleshooting
• Linux-based and other firewall technology
• Cloud technologies (OpenStack, oVirt, RHEV or similar)
• Baremetal hardware, SAN, Switching and Load-balancing
• Backup technologies
• Systems security
• Automation systems (Ansible, Puppet or equivalent)
• Expertise with multiple Web technologies including but not limited to:
  
  
  

HTTP, SSL, DNS and SMTP protocols.