Ada

Build once, deploy everywhere — that includes your inbox. Whether it's handling repetitive queries or resolving complex multi-intent issues, email is key. Ada provides personalized, efficient email responses 24/7 with advanced automation and multilingual capabilities. This helps your team take down the barriers blocking your support from reaching its full potential and ensuring your customers receive top-notch service around the clock. Learn more about how you can unlock the full potential of your email support with Ada. Visit ada.cx/platform/email.

We kicked off this month by celebrating our Canadian roots. 🇨🇦 Being Canadian means embracing a culture of inclusivity, innovation, and resilience. At Ada, we tackle challenges head-on, energize others with kindness and optimism, and focus on continuous improvement. We are proud to celebrate our #Canadian heritage as a reflection of our dedication to community, diversity, and making a global impact from a uniquely Canadian perspective. Are you ready to be part of a team that embodies these values? Visit ada.cx/careers for more information.

Came across this old ad we ran for Ada from a few years ago. It's amazing how the more things change — and the industry *has* changed drastically in that time — the more they stay the same. I think this message is more relevant now than ever. Just like the Industrial Revolution and the Internet Revolution reprioritized how people invest their time and energy, so will the AI Revolution. In our domain specifically, the goal of using AI in customer service today isn't to remove people from the equation. It's to free them up from mundane tasks so they can focus on what truly matters — providing exceptional customer service. Where are you applying AI to "use humans more wisely"?

Your customers are tired of frustrating back-and-forths. Ada understands multiple intents in a single interaction, minimizing drawn-out conversations and cyclical questioning. Say goodbye to repetitive exchanges and hello to efficient, context-aware #support. Discover how Ada can take your #customerservice to the next level. Visit https://lnkd.in/ey4tJJmd

📧 By 2026, daily email volume is projected to hit 392 billion. Is your customer service ready to handle the surge? Ada’s AI Agent goes beyond typical email automation tools, providing personalized, efficient responses that keep up with the growing demand. With Ada, you can reduce response times from hours to seconds, ensuring your customers receive timely and accurate support 24/7. Don't get overwhelmed by the volume—stay ahead with Ada. Discover how you can level up your email support with Ada: ada.cx/platform/email

Ada’s AI Agent has enabled Trust & Will to achieve 1,500-2,000 automated resolutions per week. 📈 This efficiency has seamlessly scaled their support, clearing repetitive queries and freeing up their team to tackle more complex tasks. Want the details on how they did it? Check out our webinar “How to Interview AI Agents for Customer Service” to learn more 🔗 https://bit.ly/3WfAudi

Instantly implements feedback, communicates in multiple languages, and available 24/7? Your newest team member is going to completely transform your customer service — reducing response times, enhancing customer satisfaction, and ensuring consistent, high-quality interactions. Your team and customers will be singing their praises. Visit ada.cx/new to learn how Ada can transform your CX strategy.

Are your support emails suffering from copy-paste? 🚫✉️ No more generic templates — it's time to ensure every email connects with your customers to build loyalty and trust. Visit ada.cx/platform/email to learn more.

💡 Emillee Hernandez, Customer Solutions Consultant at Ada shares her expert insights on how elevating your support strategy with AI will give your brand a competitive advantage and distinguish you as a #CX professional. Curious to learn more about #AI implementation? Visit ada.cx/new to check out Ada’s newest innovations.

The era of the individual contributor is coming to an end. 🌅 During his keynote at Collision Conf, "Letting Go of Control in the Era of AI Agents," Mike Murchison, CEO and Co-founder of Ada, emphasized the transformative shift towards AI management. In the near future, the most successful organizations will have the best AI Managers leading highly effective AI Agents. This shift highlights the importance of strong AI management skills to maximize the potential of #AI in the workforce. Ada's AI Agent is designed to empower these managers, providing the tools needed to coach, manage, and optimize AI performance effectively. Curious to learn more? Visit ada.cx/new.