Home

Welcome to
Three Community

A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
16736members
26588posts

Get the most from your community

Search for topics above or start a new conversation if you can’t find what you’re looking for.

For help signing up, check our FAQs.

To get you settled in, find tips on how to use the community and take a look at our community house rules.

Start a conversation

Featured Posts

Community activity

Start a conversation

unlimited 90 addon issue

Hello,Hopefully someone from three will read this. So my issue is that for the past 2 years i've had endless issues with top ups and purchasing add ons.This is the problem i have encountered numerous times > I always purchase the unlimted 90 add on a...

Double charged early upgrade fee

Hello I need help badly,I went on three website on 5th of June to upgrade my phone. I went through the checkout process and got to the bit to pay early upgrade fee. I put in my card details and made a online payment to three for £279.55. After  compl...

Broad band

Good morning l am having trouble with my three 4g MiFi box the box keep on switching off and the internet isn’t good l have reset the box but l always been having this problem please could u fix this problem because due to the holidays l would need t...

Nhaida by • New member
  • 11 Views
  • 0 replies
  • 0 likes

Using Data in Canada

I can’t seem to access data in Canada. I have purchased a three day ATW extra pass, which according to the list of countries included should work in Canada, but it’s sat saying “not activated” in my account. Can anyone advise on what I can do? Is the...

Kirbycub by • New member
  • 21 Views
  • 1 replies
  • 0 likes

Data

Hi am just wondering if I could get unlimited data please or anything to pull me through till I next get paid which will be the 8th of next month because we are currently homeless and I can't watching nothing on my phone to keep me busy and not be bo...

Kieran21 by • New member
  • 24 Views
  • 1 replies
  • 1 likes

5G Broadband Unusable

I live in North Bristol and the broadband has always been on the slow side (maybe 10mbps) but the last few weeks it has been completely unusable. I have tried doing speed tests in various locations around the home. I have rebooted it, made sure it ha...

LDD10 by • New member
  • 42 Views
  • 0 replies
  • 0 likes

Three is The Worst mobile Network in the whole UK

According to annual survey, mobile provider Three was found to be one of the worst, ranking in sixteenth place with a customer service score of just 66 percent. Nearly half (45 percent) of Three customers who took part in the report, claimed that the...

KAY21 by • New member
  • 31 Views
  • 1 replies
  • 1 likes

Received text with no number or sender ID

I just received this text with no number or sender ID attached. I obviously looks fake but how do I report it to 7726 if it doesn’t have any contact information?Hi it&039;s Three.We&039;re sorry that your recent payment arrangement request wasn&039;t...

In Cyprus and my phone has no data

When I landed I received no text from 3. My phone 15 has no data despite my being a pay monthly customer. I have tried turning on and off data roaming several times turning phone on and offresetting network I have got iCloud plus so that isn't the is...

Rayzor by • New member
  • 27 Views
  • 1 replies
  • 0 likes

From 5G to almost nothing, EH7

Unable to login to my online Three account (thanks to nothing happening after completing the captcha) and customer support haven't been able to resolve my issue so am left with no option but to post here.Been using the 5G broadband router for about 1...

Load more
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
View All
Top solution authors
View All