Hier erfahren Sie, wie Sie Ihre Kommunikationsfähigkeiten am Arbeitsplatz verbessern können.

Active listening, fueled by genuine curiosity and compassion, is the cornerstone of effective leadership. The higher you ascend in the organization, the more critical listening becomes. Leaders who prioritize active listening demonstrate this commitment by asking open-ended questions like "Could you elaborate on that further?" or "How have you approached similar situations in the past?" Remember, striking the right balance is paramount. Curiosity without compassion can come across as cold interrogation, while compassion without curiosity risks missing valuable insights. Mastering both fosters deeper connections with your team, leading to a more engaged and productive environment.

📌 Focus on Active Listening: Practice active listening by fully concentrating on the speaker and understanding their message before responding. 📌 Non-Verbal Cues: Use non-verbal cues like maintaining eye contact and nodding in agreement to show that you're actively listening. 📌 Avoid Interruptions: Refrain from interrupting the speaker. Allow them to express their thoughts fully before responding. 📌 Build Trust and Openness: Active listening helps build trust and encourages openness in workplace interactions by showing that you value others' perspectives.

Enhance workplace communication skills by actively listening to understand others' perspectives, speaking clearly and concisely, and using nonverbal cues effectively. Practice empathy and respect in interactions, fostering a positive and inclusive environment. Seek feedback to identify areas for improvement and continually refine communication strategies. Utilize technology tools for efficient collaboration and convey messages with clarity and purpose. Regularly engage in professional development opportunities to hone communication skills and adapt to evolving workplace dynamics.

For presentations or high stakes conversations, I like to jot down my goals, key points to convey and data. Then I practice out loud how I would convey those points and respond to anticipated questions.

Don't be bothered about your accent. Don't be bothered about vocabulary All you have to do is bother about clarity of communication. If you say 10 things, 9 things should be understood by your audience

Smile. Smiling can help lighten a room. Smiling can remove fear and/or anxiety. Smiling can add the energy others in tough moments. Smiling also makes YOU feel better. Smiling can relax you and lower your stress and tension. Smiling is a natural mood boost.

Ask others to provide you with candid feedback. But make sure you’re in the mindset to receive it. Ask those that work with you and have direct stake and those that do not and compare notes. Ask AI to help interpret tone and provide ideas on how to change wording to meet your desired outcome.

Forming a continuous improvement blueprint, is a key to success for having a strong feedback culture! A continuous improvement blueprint is a well-designed plan that allows for agility when it comes to iterating on innovation in a fast-paced environment. 1) Agree how often this should occur. I have found its best to run a retrospective quarterly that feeds into the blueprint to ensure teammates aren't overwhelmed by having one monthly, and by having one each quarter there is enough evidence of what is going well and what isn't working. 2) Hold yourself and your team accountable for sticking to the plan. Put the dates on the calendar, plan for the special meeting, and make it have a catered meal so teammates look forward to it!

Frequent practice. Where possible, take time to set the writing aside and come back to it a day or two later with fresh eyes to edit. Its much more difficult to write concisely with clarity than to write a long, complex message. Look for good examples and mirror tactics they use in their writing.

USE Technology! Slow down and let technology be your friend. Whether it's Grammarly or running your content through AI like Gemini, there are tools out there to help you. I find the best work I do is when I "word vomit" and write a long draft of my thoughts, basically anything & everything I want to communicate. I then ask myself what is the most important point here, is anything here actionable or is what I have to say just an inform? Whether it's an ASK or an INFORM dictates then the formatting for how I present the information via email, message, doc, etc. One thing I LOVE to do as add a highlighted summary "TLDR" so folks reading can quickly scan the top and decide to save for later or read immediately dependent on the content.

Workplace disagreements/conflicts are inevitable. Leaders must use conflict as a learning opportunity to strengthen team dynamics. Investing in strong conflict resolution skills leads to a more successful and harmonious organization. Leaders set the tone by encouraging open communication and providing avenues and psychologically safe spaces for employees to express concerns. We must guide teams to brainstorm solutions that address everyone's interests and create a win-win, focusing on future improvements and establishing clear agreements going forward.

No one likes conflict. Who does? Confrontation is uncomfortable. Tensions can naturally rise, especially in workplaces that are innovating, and colleagues are competing for prioritization, funding, and resources. Conflict will arise. The best way to resolve conflict is before it even begins. To have a healthy team, and to foster a competitive culture with a diverse workforce to thrive, group (team) agreements should be in place as the foundation. When in doubt go back to the agreements. Having teammates onboarded & aligned with the vision and overall team strategy is great, but that doesn't help navigate tough conversations. Group agreements are there for those moments! It's all about knowing when to pause and ground yourself.

Observation is a great tool to enhance your workplace communication. Pay attention to how senior leadership write emails and emulate what you like about it. Jot down questions that were phrased in a way that made your ears perk up so you can remember to practice them in meetings. See someone who's a great public speaker at work? Reach out to them for coffee, let them know you thought their public speaking skills were great, and ask them about their story. Observe, listen, take notes, then practice what you see that's effective and you like then make it authentic to you.