We're thrilled to be named a finalist in the Best Contact Center Solution category at the upcoming UC Awards 2024! 🏆 Thank you to UC Today for this recognition, and to our customers for trusting us to deliver such incredible results as we transform their contact centers. We're looking forward to the July 25 awards ceremony! #UCAwards24 #ContactCenter #CX
LivePerson
Softwareentwicklung
New York, NY 245.712 Follower:innen
Empower your people, accelerate your shift to digital, and embrace an automation-first customer experience.
Info
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital customer conversations. The world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and AI-powered solutions to accelerate contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences. Fast Company named us the #1 Most Innovative AI Company in the world. To talk with us or our AI, please visit liveperson.com.
- Website
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https://bit.ly/3PFqOD1
Externer Link zu LivePerson
- Branche
- Softwareentwicklung
- Größe
- 1.001–5.000 Beschäftigte
- Hauptsitz
- New York, NY
- Art
- Kapitalgesellschaft (AG, GmbH, UG etc.)
- Gegründet
- 1995
- Spezialgebiete
- Messaging, Automation, Bots & AI, Artificial Intelligence, Conversational AI, Customer experience, Customer Engagement, Voice Solutions, Success Services , Customer Care, Commerce, Natural Language Understanding und Natural Language Processing
Orte
Beschäftigte von LivePerson
Updates
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LivePerson Chief Customer Officer Kevin Meeks recently shared updates from across the business in our customer newsletter: everything from product news to helpful webinars to details on our conversational maturity models! Now, we're inviting you to subscribe to his newsletter here on LinkedIn so you never miss a beat. Subscribe today, and stay tuned for ongoing updates about our work, highlights from our customers and partners, and tools to accelerate your contact center transformation! #aiforbusiness #roiofai #newsletter
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🔥 This summer is hot, hot, hot — and so is our awards streak! We're always thrilled to earn recognitions from G2 because they're based on real customer feedback. In this season's program, we've been named a Leader across multiple G2 Grid reports: Bot Platforms, Conversational Marketing, and Live Chat. 🏆 We're also excited to earn best-in-class rankings for Easiest Setup, Easiest Admin, and Easiest to Use! 📣 Read more in our press release: https://lnkd.in/ek4Ztpxg #aiforbusiness #roiofai #customerconversations
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In the newest episode of Generation AI, HubSpot's Christopher Miller, VP of Product Growth and AI, shares his POV on how to make AI a technology that works for everyone — and all kinds of businesses — even if it’s not an easy road. Listen to the full episode wherever you get your podcasts: https://lnkd.in/eURB7-uf
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Today at the Mobile Ecosystem Forum conference in Toronto, LivePerson CMO Ruth Zive delivered the keynote address on "The Future of Connected Customer Conversations". In her talk, Ruth kicked off the event by covering everything from how to differentiate your telecom through CX to reaping the true ROI of AI. To learn more about becoming a conversational telecom, check out our playbook here: https://lnkd.in/einfVwez #messaging #aiforbusiness #roiofai
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Getting started with customer-facing generative AI models doesn’t have to be a big, complicated project. Join a conversation with Open Universities Australia to get an inside look at their generative AI chatbots and how their team uses generative and conversational AI technology to solve lead conversion woes. Register for the July 30th webinar: https://lnkd.in/euZBhGC5 #webinar #generativeai #ai #leadconversion
Generative AI Chatbots: How OUA Increased Lead Quality | LivePerson
liveperson.com
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Massive leaps in technology usually benefit just a few companies, so how can we ensure that the AI revolution is different? Christopher Miller, VP of Product Growth and AI at HubSpot, joined the Generation AI podcast to share his thoughts on what we need to do to create more equitable access to artificial intelligence. Listen to the full episode on your favorite podcast platform, or catch the video version on YouTube: https://lnkd.in/eURB7-uf #aipodcast #aiforbusiness #democratizingai
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Investing in the right tools for your contact center is a long-term commitment — but the rapid pace of innovation and evolving customer expectations makes it challenging to keep up. The key to success lies in adopting a best-of-breed approach to your contact center as a service solution. Download "A Modern, Best-of-Breed Approach to CCaaS" to guide you through developing a digital-first approach: https://lnkd.in/emRTFPne #DigitalTransformation #CX #CCaaS #ExecutiveInsights #liveperson
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The latest episode of the Generation AI podcast poses some big questions: when it comes to AI for the enterprise, can the spirit of innovation exist alongside the spirit of democracy? And can the latest tech manage to be transformative and profitable — while also being widely accessible to all kinds of organizations? Co-host Ruth Zive speaks with Christopher Miller, VP of Product Growth and AI at HubSpot, about AI as a force for democratization in the world of product development, marketing, and the creative arts. Listen to the full episode wherever you get your podcasts: https://lnkd.in/eURB7-uf #aiforall #aiforbusiness #podcast
New episode: HubSpot's Chris Miller joins the Generation AI Podcast
liveperson.com
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LivePerson's Israel-based team was thrilled to host our Chief Product and Technology Officer Alex Kroman for a visit this week! A long-time essential hub of LivePerson's product and technology org, the team showed off our new digs in Raanana as Alex immersed himself in the office culture. The visit included discussions on LivePerson's ongoing innovation, showcases of impactful work from the team, and engaging Q&A sessions. Of course, no visit to our Israel office is complete without great food and conversation — it's tough to find a better Happy Hour 😎 #liveperson #weareliveperson
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