Downgrade your subscription

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You can downgrade your Docker subscription at anytime before the renewal date. The unused portion of the subscription isn't refundable or creditable.

When you downgrade your subscription, access to paid features is available until the next billing cycle. The downgrade takes effect on the next billing cycle.

Important

If you downgrade your personal account from a Pro subscription to a Personal subscription, note that Personal subscriptions don't include collaborators for private repositories, and only 1 private repository is included. When you downgrade, all collaborators will be removed and additional private repositories are locked.

Before you downgrade

Consider the following aspects before you downgrade your subscription.

Team size

You may need to reduce the number of team members and convert any private repositories to public repositories or delete them. For information on features available in each tier, see Docker Pricing.

SSO and SCIM

If you want to downgrade a Docker Business subscription and your organization uses single sign-on (SSO) for user authentication, you need to remove your SSO connection and verified domains before downgrading. After removing the SSO connection, any organization members that were auto-provisioned (for example, with SCIM) need to set up a password to sign in without SSO. To do this, users can reset their password at sign in.

Downgrade your Docker subscription

Important

If you have a sales-assisted Docker Business subscription, contact your account manager to downgrade your subscription.

  1. Sign in to your Docker Hub account.

  2. Select your avatar in the top-right corner and from the drop-down menu select Billing.

  3. Choose either your personal account or an organization to downgrade.

  4. In the Plan section, select Change plan.

  5. On the Change Plan page, select the plan you'd like to downgrade to.

  6. Review the downgrade warning and select Continue.

  7. Optional: Select a reason for your downgrade from the list and select Send. The Billing page displays a confirmation of the downgrade with details on when the downgrade changes take effect.

If you want to cancel the downgrade, select Cancel the downgrade on the Plan tab.

Pause a subscription

You can't pause or delay a subscription. If a subscription invoice hasn't been paid on the due date, there's a 15 day grace period, including the due date.