Content and Communication Manager

PayXpert is a pioneer in omnichannel payments serving a diverse portfolio of clients including local and global brands. Our vision is to create an ecosystem where the payment process facilitates an inclusive commerce experience. To drive this evolution, we have developed a wide range of payment processing services focusing on revenue optimisation, performance, anti-fraud, and alternative payments such as Alipay+ and WeChat Pay, alongside accessibility solutions for the visually impaired.

We are always looking for the best talent to join our dynamic, multi-cultural team, of 100+ employees from nearly 20 different countries. We are committed to providing opportunities for individuals to enhance their skills, stay abreast of industry trends, and foster personal growth within an environment where every individual is valued for their contribution to our success.

PayXpert is part of Societe Generale Group.

The Department:

Our dynamic marketing team at PayXpert is a diverse group of five dedicated professionals, each bringing unique skills and perspectives to the table. Leading the team is our Chief Marketing Officer, Guillaume, who drives our strategic vision and ensures cohesive brand messaging. Our talented graphic designer brings creativity to life, making our visual content engaging and impactful. Supporting the team is our versatile marketing assistant, who excels in coordinating projects and ensuring smooth operations. Additionally, we have two specialists focused on Chinese payments, providing deep insights and expertise in this crucial market segment. Together, we are committed to driving innovation and delivering exceptional marketing results for PayXpert.

Now, we are looking for the best talents to join the team and support us in our growth to make a real impact on the market!

The role:

In order to support our growth, PayXpert is currently expanding their marketing and communications team. We are seeking an experienced Content and Communication Manager to lead our content strategy and execution across all channels. This role requires a strategic thinker with a passion for storytelling, brand building, and driving engagement through high-quality content. The ideal candidate will have exceptional communication skills, and a proven track record in content creation and management. Experience and deep understanding of the payments industry is a big plus. We are looking for a profile able to write and work in both English and French. Spanish is a big plus!

Essential Duties & Responsibilities

Content Strategy and Deployment:

• Develop and implement a comprehensive content strategy that aligns with business goals and objectives and manage the deployment of content across all channels.

Public Relations:

• Directly manage and collaborate with PR agencies to enhance PayXpert's public image and media presence through press releases on product launches, partnerships, new features, company news, etc.

Thought Leadership:

• Position PayXpert as a thought leader in the payments industry through insightful and forward-thinking content including blogs, white papers, case studies, success stories and industry reports.

Content Production and Localisation:

• Oversee the production of high-quality content, including written, visual, and multimedia assets that resonate with our target audience and reinforce our brand identity and feed our organic and paid campaigns.
• Ensure content is localised and culturally relevant for different markets and audiences (namely France, UK and Spain).

Social Media Strategy and Calendar:

• Design and execute a robust social media strategy to increase brand awareness and engagement.

Editorial Calendar:

• Develop and manage an editorial calendar to streamline content production and publication on all channels (online and offline).

SEO and Web Content:

• Optimise web content for SEO to improve organic search rankings and drive traffic.

Internal Communications:

• Support HR to develop and implement internal communication strategies to keep employees informed and engaged.
• Support CSR initiatives by creating content that highlights PayXpert's commitment to social and environmental responsibility.

Payxpert Benefits:

• Hybrid Model (3 Days in the office 2 Home Office)
• Team buildings & Workshops
• Permanent Contract
• Challenging projects: With us, you will have the chance to participate in a variety of technical projects amongst passionate and skilled colleagues
• Free languages courses: learn Spanish, French or improve your English skills at your disposal
• Learning Solutions According to your needs
• Events: we do believe in the importance of meeting our colleagues in an informal and natural environment to build connections between UK & France & Spain. Please take part on our awesome engagement events…
• Referral Bonus
• Insurance Perk

What You Will Find In Payxpert

• People and good environment secondly our employee follow up.
• Collaborative Style: We do not believe in autocratic Style, in each team, every employee gives added value, independently of his/her position or tittle
• ProductShip: We are really oriented to product, and we welcome any idea of our components
• Continuous Improvement: each quarter we try to improve our processes and solutions

Qualifications & Requierements:

• Bachelor's or Master’s degree in Marketing, Communications, Journalism, or a related field.
• Minumum of 5 years of experience in content creation, communication, or marketing, preferably within the payments or fintech industry.
• Proven experience in developing and executing content strategies and managing content across multiple channels.
• Proven experience in PR, including in working with PR agency and various media.
• Excellent writing, editing, and proofreading skills.
• Attention to detail
• understanding of SEO best practices and web content optimisation.
• Experience managing social media platforms and creating engaging content.
• Ability to work collaboratively with cross-functional teams and external partners.
• Exceptional project management and organisational skills.
• Proficiency in CRM systems and content management tools.
• Knowledge of the latest trends and best practices in digital marketing and communications.
• Ability to write in English and French. Spanish is a big plus.
• Experience with CMS as Wordpress.

Do you want to join and be at the forefront of innovative Fintech Technologies Immerse yourself in a multicultural and dynamic environment?

Easy Apply!

We believe in equal employment opportunity, a culture built around gender-balanced development opportunities for our professionals, a flexible and healthy working environment, and general equality in the workplace.

The personal data collected is intended for PAYXPERT and used to process your application with a view to possibly offering you an employment contract. It is intended for use by the departments responsible for recruitment. This information will be kept for a maximum of 2 years if your application is not successful. In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data, you have the right to access, rectify, delete, portability and limit the Processing of Data concerning you. You may also, for legitimate reasons, object to the Processing of your Data. You may exercise your rights by contacting our DPO at the following address gdpr@payxpert.com or at the following postal address Av. Diagonal 440, 08037 BARCELONA,SPAIN. For more information on the Processing of your Personal Data by PAYXPERT, please consult our privacy policy available on our website at the following address: https://www.payxpert.com/privacy-policy/.