Training Content Manager

Are you a Training Content Manager seeking a new interesting challenge? 🔍

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀

✍️ WHAT WILL YOU DO?

• Lead, manage and develop the training strategy of Unify for end users GST, CRA’s, Sites, Patients and Support team
• Evaluate current training strategy and work closely with other members of the onboarding team to understand issues and areas for improvement with the goal of continual improvement to better meet the needs of end users and study teams.
• Work closely with other members of the study onboarding team and external and internal Global study team customers to understand training requirements needed for the onboarding of a study and develop a timeline for production of all end user training GST, CRA, Sites, Patients, Support team.
• Manage new study training development and implementation including training communications. Ensuring training development and approval of content to meet EC & Go live timelines for all end users (GST,CRA’s, Sites, Patients and Support team) for new studies, working closely with the onboarding team members to meet study requirements.
• Ensure study specific Patient Unify training is developed and approved prior to submission to translation and work closely with Content Team to ensure translation timelines are met for Patient training submission to ethics.
• Evaluate the impact on training for current and new studies during Unify new releases and change requests. Update training templates, current study training content, lead the roll out of training updates aligned with release including communications.
• Work closely with the implementation team to proactively plan ahead the training strategy and content development for new features and capabilities of Unify
• Work with SME’s and onboarding team members to develop effective and practical training to meet the needs of the end users for Devices, Home Supply, Sample Collection, eConsent, RPM and eCOA.
• Manage the training library of content including translations ensuring all content in updated as required and ready for use.
• Manage the relationship with Red Nucleus and lead any training projects required including budget & time management
• Support the onboarding training of new teams members to the onboarding team, including the development & management of a training guidance document.

🧐 WHAT ARE WE LOOKING FOR IN YOU?

• Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
• Native Spanish Language and Advanced level of English
• 5+ years of experience as Training Manager for digital products or solutions
• Experience in delivering training experiences and materials for digital products, apps and websites (Training best practices, development and Training strategy experience)
• Digital training implementation
• Project management and leadership experience
• Proactive approach and long term visioning
• Communication skills
• Experience/ knowledge in clinical trial process and GCP
• Experience with Microsoft tools, Teams and other commonly used tools
• Effective team working
• Global experience

📅 WHERE AND WHEN?

• Workplace: Barcelona + Remote work (Hybrid model)
• Work Schedule: Office Hours

🤝 WHAT CAN WE OFFER YOU?

• Permanent contract 📋 - We offer indefinite contracts from the first day.
• Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
• Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace 👨‍💻
• Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
• Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
• Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
• Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
• Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
• And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!

💡 WHO ARE WE?

Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀

With a presence in 55 countries and more than 615,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2024 according to the Top Employers Institute 🥇

TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏

TCS Spain has been certified as a Top Employer 2024 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2023 according to Forbes 🏆

Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯

Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯

WELCOME, WE ARE WAITING FOR YOU! 🚀