National Account & Operations Executive

Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

We have an exciting opportunity for a National Accounts + Operations Executive to join our team. To build effective relationships with retail partners in order to drive opportunities, initiatives and delivery of wholesale targets & company objectives in line with annual plans + working closely with the operations team to ensure timely and efficient delivery to all Irish independent retailers.

MAIN RESPONSIBILITIES

Business:

· Deliver your Irish independent wholesale/ retail objectives and support CM/HOM on delivering Irish wholesale and retail objectives for Irish independants.

· Support CM/ HOM to ensure all pillars of retrospective retailer annual and three yr plans are delivered.

· Drive services as a key point of difference.

· Unlock new commercial opportunities.

· Analyse sales forecasting for Irish retailers, nationally and by store, product & services, ensuring stock goes to the right places to drive the objectives.

· Prepare/co-ordinate sales strategy documents for company meetings. Including;

· Quarterly strategy meetings, ensuring all departments have fed into you their annual plan updates.

· Monthly buying meeting’s stock and sales analysis.

· Weekly meetings with marketing, Ecom, VM, Op’s, HR, Field or other retailer departments.

· Monthly meetings with Irish Independants to review performance

· Review the sell-in and sell-through with particular emphasis on Christmas, and priority launches. Ensure follow up orders are placed where further stock is required.

Relationship:

· Support your retailer on driving the plan, always being collaborative, partnership driven and top of mind.

· Liaise with CM/ HOM to determine potential opportunities within the top stores & ecom. Present and gain agreement for implementation.

· Support the CM+ HOM with ad hoc financial analysis to ensure financial targets are met.

Sales & Marketing:

· Report weekly stock and sales figures, including competitive analysis. This should include;

· Wholesale tracker

· Monday top line figures

· Key Product Sales

· Get sales process established for self select stores with Irish independents.

· Stock and weeks cover analysis sent and followed up with the retailer and operations.

· Services sales

· Formulate (in conjunction with Marketing), present and negotiate trade-marketing, Ecom, CRM, sampling programmes for designated accounts, securing coverage and buy in.

· Adapt marketing plans and build specific events and promotions, exploring new retail initiatives where presented.

· Present at sales meetings an overview of trade marketing plans with emphasis on key Benefit/retailer initiatives to ensure the buy-in of all concerned.

· Ensure that the Retail Activity Calendar & NEW’s is kept up to date and communicated to relevant Head Office / Field Sales.

Operations:

· Weekly/ daily communication with operations manager and ops teams to ensure efficiant delivery of stock to all Irish retailers

· Co-ordinate RGA and DGA process for product removals for discontinued lines and manage phase out stock levels.

· Managing operational challenges with retailers to ensure strong product planning

· Own the product ramging for all Irish concepts . Ensuring a cohesive range across all retailers

· Working closely with VM, plan and implement range updates for all formats to allow for new product launches.

· Create and deliver launch plan for new retailers including promo plans, opening order, NSV etc

· Working with CM/ HOM to deliver Irelands priorities.

Office based, with some national travel required and associated overnight stays.

CONTACTS AND RELATIONSHIPS

· All sales team inc. ecommerce

· All retailers

· All HO departments

Skills / Abilities

· Commercial

· Team player

· Driven and ability to drive those around them without having direct management responsibility

· Customer and relationship focused

· Ability to be both proactive and reactive

· Attention to detail

· IT skills; advanced excel

· Analytical and numerate

· Persuading and influencing

· Effective negotiation

· Creative and innovative

· Good communicator

· Able to work under pressure

Profile

· 1 to 2 years relevant sales’ experience (FMCG or industry)

· Experience in National Account support or similar functions

· Experience of UK retail market place

· Experience within either a luxury, premium or cosmetic business

· Personal affinity with brand and products

· Cross functional experience an asset but not essential

· Experience of producing trade marketing plans desirable

· Graduate calibre

Competencies

· Creativity and Innovation Management

· Strategic Agility

· Managing Vision and Purpose

· Customer Focused

· Drive for Results

· Dealing with Ambiguity