About
Activity
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Proud moment for all the well wishers of KiiT !
Proud moment for all the well wishers of KiiT !
Liked by Ron Jethani
Experience & Education
Publications
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Lessons from revolutions in Middle East
Financial Express newspaper
Projects
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Process Mapping and Process improvement for DSB process of ICICI Bank
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DSB is a service provided by ICICI to its corporate clients, earns a business of more than Rs.1000 crores monthly. ICICI was incurring losses & customer dissatisfaction due to problems like delay in credit & debit into account.
• Coordinated with stakeholders from ICICI bank which involves CMS team, ICICI branch banking team
• Conducted field visits to understand the exact process and the issues present in the process
• Devised a Value Stream Map to reduce…DSB is a service provided by ICICI to its corporate clients, earns a business of more than Rs.1000 crores monthly. ICICI was incurring losses & customer dissatisfaction due to problems like delay in credit & debit into account.
• Coordinated with stakeholders from ICICI bank which involves CMS team, ICICI branch banking team
• Conducted field visits to understand the exact process and the issues present in the process
• Devised a Value Stream Map to reduce operations time and improve operational efficiency for DSB process
• Developed standard DSB processes for both merging and non-merging locations
• Discussed and convinced all the stakeholders for the changes required in the DSB process
• Suggested technological solutions which should be used in future with the increase in size of businessOther creators
Honors & Awards
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Hindustan Lever Limited Scholarship
Hindustan Lever Limited
Received Hindustan Lever Limited Scholarship for excellent academic performance in at SJMSoM, IITB
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Dhirubhai Ambani Undergraduate Scholarship
Dhirubhai Ambani Foundation
Received Dhirubhai Ambani Undergraduate Scholarship for being District Topper in HSC
Test Scores
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Score of B.Tech
Score: 9.69 out of 10 (CGA)
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HSC (12th)
Score: 90.17%
Languages
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English
Full professional proficiency
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Hindi
Full professional proficiency
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Marathi
Limited working proficiency
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Sindhi
Limited working proficiency
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