Sugeesh Subrahmanian

The transition from traditional firewall solutions to advanced Next Generation Firewalls has proven to be a critical step towards improving network security and performance globally. This migration has resulted in enhanced security features such as deep packet inspection, threat prevention, and intelligent traffic management, which have provided organizations with a more robust defense against cyber threats. The process was carefully planned and executed to ensure a seamless transition… Show more

The transition from traditional firewall solutions to advanced Next Generation Firewalls has proven to be a critical step towards improving network security and performance globally. This migration has resulted in enhanced security features such as deep packet inspection, threat prevention, and intelligent traffic management, which have provided organizations with a more robust defense against cyber threats. The process was carefully planned and executed to ensure a seamless transition, resulting in improved network performance and increased protection for sensitive data and systems. Show less

Conducted a comprehensive evaluation of the WAN and network security solutions for a leading US insurance company, covering their global network. The assessment included a deep dive into the company's security posture, identifying potential vulnerabilities and risks. A detailed report, including a gap analysis, was submitted to the company to support the implementation of security enhancements and immediate risk mitigation measures. This effort helped the company to strengthen its overall… Show more

Conducted a comprehensive evaluation of the WAN and network security solutions for a leading US insurance company, covering their global network. The assessment included a deep dive into the company's security posture, identifying potential vulnerabilities and risks. A detailed report, including a gap analysis, was submitted to the company to support the implementation of security enhancements and immediate risk mitigation measures. This effort helped the company to strengthen its overall network security and mitigate potential threats. Show less

Successfully migrated the corporate infrastructure to an upgraded network and security system, with a focus on improving performance. The migration included upgrades to the company's wireless, security, LAN, endpoint security solutions, and IP telephony, bringing them up to the highest industry standards. The process was executed with precision and care to ensure a smooth transition and minimize disruptions. As a result, the company now benefits from improved network performance, increased… Show more

Successfully migrated the corporate infrastructure to an upgraded network and security system, with a focus on improving performance. The migration included upgrades to the company's wireless, security, LAN, endpoint security solutions, and IP telephony, bringing them up to the highest industry standards. The process was executed with precision and care to ensure a smooth transition and minimize disruptions. As a result, the company now benefits from improved network performance, increased security, and a more robust overall infrastructure, including modernized communication capabilities through the IP telephony migration. Show less

Implemented a VoIP network with Network level Quality of Service (QoS) to enhance call quality. This solution allows for more efficient and reliable communication, improving overall productivity and user satisfaction. The integration of network-level QoS ensures the prioritization of VoIP traffic for optimal performance and a superior user experience.

Successfully migrated to Juniper Firewall from traditional firewalls, improving network security and performance. The implementation of this advanced firewall solution has provided a more robust defense against cyber threats, and increased network efficiency.

Implemented a 100+ seat contact center solution for Bajaj Allianz, featuring advanced technologies including Voice gateways, CTI, predictive dialer, CRM, and voice logger. The integrated solution provides agents with the tools they need to efficiently manage customer interactions, delivering a superior customer experience. The implementation leveraged cutting-edge technology to enhance communication, automate dialing, and streamline customer relationship management, enabling Bajaj Allianz to… Show more

Implemented a 100+ seat contact center solution for Bajaj Allianz, featuring advanced technologies including Voice gateways, CTI, predictive dialer, CRM, and voice logger. The integrated solution provides agents with the tools they need to efficiently manage customer interactions, delivering a superior customer experience. The implementation leveraged cutting-edge technology to enhance communication, automate dialing, and streamline customer relationship management, enabling Bajaj Allianz to better serve its customers. Show less

Implemented a B2C contact center for Vodafone, supporting over 150 tele-call agents. The solution included the integration of Voice gateway, EPBX, predictive dialer, CTI, CRM, voice logger, and local infrastructure. This cutting-edge technology improves the efficiency and customer experience of the Vodafone contact center, providing agents with the tools they need to manage interactions and deliver excellent service. The implementation has transformed Vodafone's customer engagement, enabling… Show more

Implemented a B2C contact center for Vodafone, supporting over 150 tele-call agents. The solution included the integration of Voice gateway, EPBX, predictive dialer, CTI, CRM, voice logger, and local infrastructure. This cutting-edge technology improves the efficiency and customer experience of the Vodafone contact center, providing agents with the tools they need to manage interactions and deliver excellent service. The implementation has transformed Vodafone's customer engagement, enabling the company to better serve its customers. Show less

with the IT heads to ensure successful delivery. The technology stack included WAN and LAN connectivity, telephony, systems, and accessories, providing the company with a modern and efficient IT infrastructure. The implementation has improved the productivity and communication of Alcatel Lucent, enabling the company to better serve its clients and achieve its business goals.