Quality Engineer II

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

As a Quality Engineer on our team, you will:

• Develop Test Strategies, Plans and Execution Artifacts with internal and external partners
• Build and leverage a deep understanding of the products and technology assets being tested to ensure optimal test coverag
• Lead a team of test managers to build a high performing team, bring consistency to approaches and artifacts, and execute efficiently across initiative
• Partner with application architects and environment operations on test infrastructure design
• Work with software, infrastructure, and QA engineers to deliver target code quality
• Work with Product Owners and Release Train Engineers to review test scenarios, validate test results and maintain documentation
• Design quality metrics to be gathered, collated and reported to management. Identify patterns and opportunities from the metrics to drive innovation and improvement
• Provide guidance to engineering teams including driving improvements in automation and testing in a Continuous Delivery/Continuous Integration (CD/CI) environment
• Identify opportunities to adopt innovative testing technologies and techniques.
  
  

Qualifications

• 4 to 8 years of experience in Technology, with an emphasis on QA, and confirmed ability in writing test cases, running functional, automated, or performance tests, and managing defects.
• Experience in TDD, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing.
• Experience in Automation Testing Tools and Technologies, RESTful APIs and Web Applications using Java, Rally, Maven, Junit, TestNG, Eclipse IDE, JMeter, Jenkins, Selenium, Shell/Perl/Python, and Sauce Labs.
• Experience with Agile, Agile at scale (SAFe), other rapid application development methods, and Waterfall SDLC.
• Ability to deliver in a Continuous Deployment (CD) and Continuous Integration (CI) environment.
• Experience with coding skills across a variety of platforms is a plus. Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus.
• Learns and applies new technologies and techniques. Keeps up to date on current research and technology in the industry.
• Recognizes the importance of collaboration to achieve objectives. Influences team members with creative changes and continuous improvement.
• Demonstrates analytical thinking, problem solving and adaptive communication.
• Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.
• Bachelor’s degree in computer science, Information Systems, Business Administration, with relevant work experience.
  
  

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.