Key Account Manager

Company Description

Ready to make a difference? Experian has evolved into a global tech company in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and we're not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, accomplished people and new ideas so we can help create a better tomorrow. To do this we employ 'big-thinkers' that share our purpose #uniquelyexperian

Job Description

• You will manage client engagement functions and serve as central contact to major clients, assisting with analysis and advising on best practices for competitive benchmarking, client targeting and performance evaluation
• You will understand our client base and strengthen the relationship through supporting, training and strategic dialogue with important users and contacts
• Identify opportunities to increase the footprint of the product throughout all covered clients
• Identify issues and potential concerns in the relationship and work to rectify these (with sales, client relations, development, IT, and other products)
• Follow the market dynamics and share vision with clients and prospects
• Help maximize product usage with all clients and promote additional functionalities and upgrades
• Work with presales, consultants, and development team for new client enhancements and new feature requests.
• Develop efficient internal and client communication mechanisms and any other areas contributing to overall client service.
  
  

Qualifications

• Degree level, including economic, statistical, accounting, financial or mathematical elements
• 5+ years experience in client-server sales environment in the Financial Services company sector, including Banks, Finance Houses, Insurances
• Strategic focus.
• Establishment use of internal and external relationships
• Excellent report writing and presentation skills.
• English and Italian fluent
  
  

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here