CM.com

Did you know that CM stands for ClubMessage? It made sense when we were all about marketing messages for clubs. But, guess what? We often had people calling or even showing up looking for a massage! 😅 Turns out, "message" was often read as "massage." We decided to rebrand to CM.com to better represent our professional communication services. It's short, easy to remember, and perfectly fits what we do. No massages, just messages. What's the funniest misunderstanding you've had at work? We'd love to hear your stories! Share them in the comments below. 👇 #CM25 #NameChange #throwback

Do you remember those times when we sent messages to be displayed on big screens? We would all patiently wait for our messages to show up, sharing thoughts, jokes, and even heartfelt announcements with everyone around. As we celebrate 25 years of CM.com, we want to hear your favorite memories! What kind of messages did you send? A funny comment, a shoutout to friends, or perhaps a declaration of love for someone special? Share your stories in the comments and let's take a trip down memory lane together! 💭 #CM25 #SMSmemories #ThrowbackThursday

🎶 From Paris to Berlin, in every disco we get in! 🎶 Remember the days when ClubMessage was just starting? Our innovative SMS marketing transformed club promotions. We began with a single club, Highstreet, and soon expanded to many more across Europe. Join us in reminiscing about those beginnings. Read more about our first years on our blog as we celebrate 25 years of CM.com! #CM25 #ClubMessage #SMSmarketing

Did you know? Eggs played a surprising role in the early days of CM.com! 🥚Think you can guess the connection? Drop your guesses below and stay tuned for the full story! #Throwback #CM25

When your business profile on WhatsApp Business gets verified, you're awarded a green checkmark badge next to your business name. ✔️ The "green tick" functions on dual fronts – it safeguards your customers from falling prey to fraudulent activities, and concurrently amplifies the trust and perceptibility of your brand. Looking to earn the green tick of verification for your business? Here's how: https://lnkd.in/gCAuuSvA #WhatsApp #verification #greentick

Happy Agents, Happy Customers – Achieve Both with The Platform Effect! 🌟 We believe that the happiness of customer service agents directly translates to the satisfaction of your customers. With just one platform, you can achieve both. That's what we call the Platform Effect. Whether you're looking to streamline operations or improve customer interactions, using one platform can make a significant difference. Discover how you can start making your agents and customers happier today: https://lnkd.in/enQUdgRF #CustomerService #Growth #Efficiency #EngagementPlatform

Thanks to messaging apps, chatbots, and other conversational interfaces, the entire customer journey — from discovery to transaction — can now seamlessly unfold within a single conversational interface. Discover more on Brunel's latest episode of 'Ask the Pioneer', where Rutger de Ruiter and Remco Magielse discuss conversational channels and the impact of artificial intelligence (AI) on modern communication between businesses and consumers. 🎙️ https://lnkd.in/ek2wcdG5

Apple’s Worldwide Developers Conference 2024 keynote focused on "Apple Intelligence," adding AI features across all Apple products. But the standout announcement for business communication is that iOS 18 will bring RCS support to the iPhone, bridging the gap between iPhones and Android devices.   RCS will unify messaging across operating systems, enhancing communication channels with advanced features like verified business profiles. Soon, its reach will rival SMS, offering a robust platform for business communications. 💬   While Apple hasn’t shared many details yet, the potential for improved customer engagement and streamlined communication is immense.   Learn more about RCS and Apple's latest developments here: https://lnkd.in/edTpWeeX   #RCS #WWDC24 #CPaaS

📧 "Email Marketing is Becoming More Professional and Mature.", according to the latest research from GDMA - Global Data & Marketing Alliance Email marketing is even more effective when combined with your other marketing and service tools. This approach ensures optimal data utilization and better customer service. 📈 Davey van Ginneke, Product Manager Mobile Marketing Cloud, says: “The International Email Benchmark 2024 shows us that email has become more professional, with rising open and click rates and a decrease in unsubscribes and spam complaints. At CM.com, we know this development is closely linked to the increased use of our AI-driven Customer Data Platform. This enables companies to better anticipate how to engage with their customers.” 💡 Ready to optimize your email marketing strategy? Discover how an Engagement Platform can help you achieve greater results by integrating your marketing and service tools. #EmailMarketing #CustomerEngagement #AI #CDP

We have reached the end of #Seamlessdxb It has been incredible connecting with everyone in the past couple of days and demonstrating how our Engagement Platform revolutionizes customer experiences. Thanks! 🤝 Check out this video to relive the standout moments and feel like you were there with us. #Seamless2024 #highlights #conversational