Monday January 29, 2024

Incident

Pasting via Cmd/Ctrl + V not working

Issue summary:
From 11:45 AM PST to around 5:20 PM PST on January 29, 2024, some customers experienced problems using keyboard shortcuts to paste text into Slack.

A code change inadvertently introduced an issue that prevented the use of Cmd/Ctrl + V to paste text into Slack. We reverted this change, then deployed a fix to fully resolve the issue.

7:44 PM PST

We have resolved the issue, and you should be able to paste into Slack with keyboard shortcuts as normal again.

If you're still experiencing problems with pasting, please refresh Slack with Cmd/Ctrl + Shift + R.

Thank you for bearing with us, we appreciate it.

6:40 PM PST

We are currently investigating an issue which is preventing users from pasting via Ctrl + V (Windows/Linux) and Cmd + V (MacOS). We'll be back with another updates as soon as we know more.

In the meantime, users can workaround this issue by pasting via mouse (right click to open context menu + select Paste).

3:38 PM PST

Features affected

Messaging

Status

Incident