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Closed captioning is not working on Bell Satellite TV

Applicable to: 6131, 6400, 6500, 7500, 9241, 9242, 9400, 9500

9500 Whole Home PVR, 7500 Whole Home receiver, 6500 HD Receiver 6131 / 6400 / 9241 / 9242 / 9400

Steps to follow: 5

1.
While watching a live or recorded program, press options on your Bell Satellite TV remote Scroll to and select Closed captions.

Scroll to and select Closed captions.Scroll to and select Closed captions.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us.

2.
Scroll to and select On.

Scroll to and select On.Scroll to and select On.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us.

3.
Press back/exit to return to your program.

Note: It can take a minute or two before closed captioning appears, and closed captioning does not appear during commercial breaks.

Press back/exit to return to your program.Note: It can take a minute or two before closed captioning appears, and closed captioning does not appear during commercial breaks.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us.

4.
If closed captioning is still not working, press menu on your remote. Select Settings, then Preferences, then Closed Caption and then select Reset CC Defaults.

If closed captioning is still not working, press menu on your remote. Select Settings, then Preferences, then Closed Caption and then select Reset CC Defaults.If closed captioning is still not working, press menu on your remote. Select Settings, then Preferences, then Closed Caption and then select Reset CC Defaults.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us.

5.
To confirm that closed captioning is now working, press info on your remote. (CC) should be displayed at the end of the program description.

To confirm that closed captioning is now working, press info on your remote. (CC) should be displayed at the end of the program description.To confirm that closed captioning is now working, press info on your remote. (CC) should be displayed at the end of the program description.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us.