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Articles by James
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How can you use silence and pauses to create suspense and tension during your event?
When training to be a professional executive coach, we were taught and practiced active listening. Surprisingly difficult to bite down on the instinct to fill a silence, but as I have seen over and over again, the things that happen in the space between the words can be far more powerful than the words themselves. We all need time to process information properly and in this hyper-stimulated world we live in, silence is a precious commodity. To help me remember to create and hold that space, I use the acronym: W.A.I.T - Why Am I Talking Especially if I want someone to properly process or prepare to answer an important question... More often than not, they have more to say so my job is to not interrupt...
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What techniques can help you deliver a motivational speech under pressure?
Something I find that helps is to consider how many people I'm hoping to inspire. Can I reasonably expect to inspire everyone in the room and to the same level? No, of course not. If I can inspire 1 person to take action and improve their situation than it was worthwhile. I try and imagine I'm just trying to reach that one person. Everyone else is a bonus - it takes the pressure right down...
Activity
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Holiday discipline - hasta luego apps & notifications. Out of office is set, analogue books packed, diary is sorted for catching up when I get…
Holiday discipline - hasta luego apps & notifications. Out of office is set, analogue books packed, diary is sorted for catching up when I get…
Shared by James Pickles
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Working in customer experience roles, I know first hand how difficult it is to create “loyalty” and exceptional customer service at scale in a…
Working in customer experience roles, I know first hand how difficult it is to create “loyalty” and exceptional customer service at scale in a…
Liked by James Pickles
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My favourite cartoon as Panels now appear to take over many a Conference......but NOT tonight. This evening, at the offices of Opinium, we…
My favourite cartoon as Panels now appear to take over many a Conference......but NOT tonight. This evening, at the offices of Opinium, we…
Liked by James Pickles
Experience & Education
Licenses & Certifications
Volunteer Experience
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Memorial 7's organiser
old Emanuel RFC
Arrange & run an annual Memorial Rugby 7's tournament to raise money for the community mini's section fo the club
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English
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