Terrible plugin giving problems all the time

  • zero477

    (@zero477)


    2 weeks, 3 days ago

    Disappointed with Elementor PRO

    I felt compelled to write this review due to my significant disappointment with Elementor. After purchasing the PRO version, I encountered issues right from the start. Despite reaching out to both Elementor’s support team and Cloudways support, the problems persisted, often being attributed to conflicts with other plugins or themes like Astra and Kadence.

    The amount of time I’ve wasted trying to make a simple template work is staggering, and I’ve finally lost all patience. I’ve decided to hire someone to rebuild my website using a different builder.

    Elementor has been a complete waste of time, and I strongly advise others to avoid this builder.

    I’m posting this review today because I disabled the renewal and want to ensure it doesn’t renew. Additionally, I cannot delete my credit card information from their site. My subscription is set to renew in five months, despite the renewal button being unchecked. I want to make certain I never have to deal with Elementor again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Luis from Elementor

    (@luisrelementor)

    2 weeks, 2 days ago

    Hello,

    I’m truly sorry to hear about the difficulties you’ve experienced with Elementor PRO. Your frustration is completely understandable, and I apologize for the inconvenience and time wasted.

    We want to make this right and help resolve the issues you’ve encountered. Could you please provide us with more details, such as your support ticket number or the email address associated with your account? This will allow us to locate your case and investigate further.

    Regarding your concern about the subscription renewal and credit card information, we also want to ensure that your account is handled correctly.

    Thank you for bringing this to our attention, and we appreciate the opportunity to address your concerns. We’re committed to improving your experience with Elementor and hope to regain your trust.

    Best regards,

    Thread Starter zero477

    (@zero477)

    2 weeks, 1 day ago

    I’m sorry, I’ve given up. I no longer want to know anything about Elementor. If you want to look into my tickets, search for zero477 among your registered users/emails.

Viewing 2 replies - 1 through 2 (of 2 total)
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