unstable free version

  • flaviusv

    (@flaviusv)


    2 weeks ago

    in the last month the site crashed twice on the free version of Elementor and once in the Pro version ([28-Jun-2024 15:18:49 UTC] PHP Fatal error: Uncaught ReflectionException: Method ElementorPro\Modules\ThemeBuilder). Now you can’t see the images, they load from the media library, but they disappear didesign and don’t display in the frontend. Their prompt support sent me online to ask the community… Not to mention it’s not responsive at all, the design originally created for desktop has to be recreated for tablet and then recreated for mobile.

    Can’t find a reliable plugin anymore…

Viewing 1 replies (of 1 total)
  • Richard from Elementor

    (@richardk23)

    1 week, 2 days ago

    Hello,

    I’m sorry to hear about the issues you’ve encountered. I understand how frustrating it can be to spend time troubleshooting and still face problems. The error you describe must be specific to your installation as there are no reported issues overall.

    To get this resolved quickly, please reach out to our support team directly athttps://elementor.com/help/how-to-submit-a-support-ticket/. They can provide more detailed assistance and help you get your pages working correctly again.

    Thank you for your patience and for bringing this to our attention. We’re committed to making sure Elementor works smoothly for you.

    Best regards,

Viewing 1 replies (of 1 total)
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