Episode 2: Incident response experts-turned-ransomware negotiators Ed Dubrovsky, COO and managing partner of CYPFER, and Joe Tarraf, chief delivery officer of Surefire Cyber, explain how they interact with cyber threat actors who hold victim organizations' systems and data for ransom. Among their fascinating stories: how they negotiated with cybercriminals to restore operations in a hospital NICU where lives were at stake, and how they helped a church, where the attackers themselves "got a little religion."