How do you manage expectations and deliverables when transitioning to a fully remote work model?
Transitioning to a fully remote work model is a significant shift for any organization. To navigate this change successfully, it's essential to manage expectations and deliverables effectively. This involves clear communication, setting realistic goals, and ensuring that everyone is on the same page. As you embark on this journey, remember that flexibility and adaptability are your allies. By keeping these principles in mind, you can maintain productivity and morale even as your team adapts to the new work environment.
Establishing clear goals is the cornerstone of a successful transition to remote work. You need to define what success looks like in this new environment. Start by setting specific, measurable, achievable, relevant, and time-bound (SMART) objectives that align with your company's vision. Communicate these goals to your team, ensuring that everyone understands their role in achieving them. This clarity will help manage expectations and empower your team to meet their deliverables while working remotely.
A robust communication plan is vital when shifting to a remote work model. You must decide on the channels and frequency of communication that will keep everyone connected without overwhelming them. Consider regular video conferences for team meetings and real-time messaging apps for quick questions or updates. It's also important to establish guidelines for response times to maintain a steady flow of information. Effective communication will keep your team aligned and informed, reducing misunderstandings and missed deadlines.
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Probably, communication is the main thing: - Regular Check-ins: Schedule regular team meetings and one-on-one check-ins to maintain open lines of communication. - Transparent Communication Channels: Use communication tools like Slack, Microsoft Teams, or Zoom to facilitate easy and transparent communication. - Feedback Mechanisms: Implement regular feedback loops to understand and address any concerns or issues.
Ensuring that your team has access to the necessary resources is crucial in a remote setting. This includes not only digital tools and software but also access to information and support. Take inventory of what your team needs to perform their tasks and provide training on any new technologies that will be used. By proactively addressing resource needs, you can avoid disruptions in workflow and help your team meet their deliverables efficiently.
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Faisal Alsaleem MSc, MBA, PMP®
Stakeholder Management | Program Transformation | VRO Initiatives
We should also consider a proactive Approach by taking inventory and providing training demonstrates a proactive stance, which is crucial in mitigating potential disruptions.
Building trust is fundamental when you can't physically oversee your team's work. You should focus on output rather than activity, trusting your team to manage their time effectively. Encourage autonomy while being available for support when needed. Acknowledge accomplishments and provide constructive feedback to foster a positive remote work culture. Trust leads to higher engagement and accountability, which are essential for managing expectations and deliverables.
Transitioning to remote work often requires adjusting existing processes to fit the new model. Evaluate your current workflows and identify which aspects need modification. Simplify where possible and make use of cloud-based collaboration tools for shared projects. Keep an open mind to feedback from your team about what's working and what isn't, and be prepared to iterate on your processes. This flexibility will help ensure that your deliverables remain on track despite the change in work environment.
Embrace continuous learning as you transition to a fully remote work model. Stay informed about best practices for remote teams and be willing to adapt as you learn what works best for your organization. Encourage your team to share their experiences and suggestions for improvement. By fostering a culture of continuous learning, you can keep improving how you manage expectations and deliverables, leading to a more resilient and effective remote workforce.
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Work out loud, and collaboratively communicate. Working out loud helps to show progress for everyone and sets the social norm (as long as leaders are leading by example as well). Our brains love progress, so it’ll also increase motivation. And keep up the social connection, because it creates positive social synchrony even virtually. As long as it’s not one way. Ensure that routines, stand-ups and show cases are participatory. Multi-way, involved communication recruits more areas of the brain for understanding, empathy and memory to name a few.
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