What are the best ways to handle a missed deadline with a client in case management?
Missed deadlines can happen to anyone, but they can be especially stressful and damaging in case management. Case managers work with clients who have complex and urgent needs, and often have to coordinate with multiple stakeholders and service providers. Missing a deadline can jeopardize the client's well-being, the case manager's reputation, and the organization's funding and compliance. How can you handle a missed deadline with a client in case management without losing trust, credibility, and effectiveness? Here are some best practices to follow.
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LaQuesha Agnew, M.Ed, DTMAward-Winning Trainer | Career Development Coach | Distinguished Toastmaster | Nationally-Recognized Speaker |
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Mark LefortVP of Operations at Lantern Community
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Yamini RohillaAspiring Clinical Psychologist II Skilled in Psychotherapy Techniques & Clinical Case Management II Passionate about…