Here's how you can manage negative feedback on a game you've developed without internalizing it.

Use the critique to improve your game, but recognize that you can't satisfy everyone. Focus on those who appreciate and enjoy your game.

Negative feedback = Improvement opportunity. In marketing and sales we know that nothing is more valuable that a client who complains. Most of the times, people dislike something and they just keep silent and abandon the product/service. That's why is so valuable when an unhappy client/user client speaks and tells us what in their concept should be improved. Is important to take the time to analyze every complain, and try to discover the potential opportunity of improvement that can be there. Many complains have lead to big successful changes in software, games and many other industries, and there are many examples how a mistake was the cause to enrich and improve a project.

Negative feedback can be a great way to know about the shortcomings of your game, it is crucial to analyze the type of negative comments. There can be different types of negative comments, such as comments from haters, and comments from genuine players. The comments from genuine players are so crucial as they can be a defining factor for your game, they will contain the most info regarding the flaws in your game, so utilize it and implement it! At last, it is vital to analyze the negativity and hatred with a cool mind to get the most out of it

Don't forget to thank the person for the valuable information that is providing, it shows that the company really cares for their clients, even go ahead and provide something to that client to thank his contact... can be a 30 days suscription bonus to the game, an extra plugin that does something and that is paid, etc. Even if the complain was done in the wrong way, appreciate it and reward it. Remember that complains can be done in a rude and unpolite way... that's normal and is part of the business dynamics. What is important is to discover the opportunity that lies inside the complain, after all, for one client who saw a failure and complained, 1000 have seen the same failure and abandoned the product without saying nothing.

Out of all the criticism having a cool head is really important. Rather than reacting to every statement concentrate on what actually makes sense. Interact with the people who actually gave genuine feedback.

There will be some useless feedback too, so you have to be ready to identify it and drop it. When you receive a negative feedback, is important to keep in mind: 1. Is the complain cause real? If the complain cause is a fake, or can not be reproduced, drop it. 2. Is the complain cause REALLY affecting my game? When feedbacks are not a fake, but do no affect games in an important way, is important to keep that information in mind and track the stats. Many times, massive amounts of clients can ask something small but meaningful to be done, and implementing that change is a great way to show that the company cares about their clients. 3. There are many haters in the world. Keep that in mind. Is their behaviour, not your fault or the game.

Digital artists and artists in general have a hard time detaching their work from their personality, for artists an insult or complain about their work is a personal attack. There are some facts to keep in mind: 1. People is free to like or dislike whatever we do, is human and is normal and is something personal of them, nothing related with you or your work. 2. People likes and dislikes have nothing to do with your professional skills, knowledge, capability or experience to do your work. 3. Sometimes there are bugs in our work or opportunities to improve it that we didn't see, and people who complain are watching them. We can add these improvements in version 2.0 of the game. 4. Is only business... a product, a service. Is not you.

No product can be completed alone. Try to find like minded people who are ready to collaborate and work with you. Exchanging ideas with each other with constant feedback build a good connection with them.

I believe in supporting both junior and senior developers on our team. Besides offering emotional support, they help each other navigate the path to greater technical knowledge. No one's status is more important than another; everyone is valued equally.