How can you develop a customer service mindset that prioritizes de-escalation?
Conflict is inevitable in customer service, but how you handle it can make a big difference in your reputation, retention, and satisfaction. Developing a customer service mindset that prioritizes de-escalation can help you resolve issues faster, prevent escalation, and build trust with your customers. Here are some tips to cultivate this mindset and apply it in practice.
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Naireen AhmedCorporate Communications - Brand & Sustainability | Public Relations
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Shobhana Bansal 首汉娜LinkedIn Top Voice 💡| Talent Acquisition Manager @Ephicacy | CONNECT WITH ME - HIRING NOW
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Kemi OjenikeFamily Wealth Advisory | Law | Communication | Social Impact | I help families identify, preserve and transfer their…