Thank you to everyone who stopped by to say hi to the 8x8 team at the #Retail and #Ecommerce Summit Asia in Manila! It was a great event, and together with the Rakuten Viber team, we showcased how retail and ecommerce brands can benefit from #Viber for Business. We enjoyed insightful conversations about how Viber can help enhance brand awareness, boost sales, and deliver top-tier customer support. 💬 #CPaaS #CX #messaging
8x8
IT Services and IT Consulting
Campbell, CA 121,488 followers
One platform. Every communications experience.
About us
8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. Follow our Blog - https://www.8x8.com/blog
- Website
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https://www.8x8.com
External link for 8x8
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Campbell, CA
- Type
- Public Company
- Specialties
- VoIP business phone service, hosted VoIP, Small business phone systems, web conferencing, virtual contact center, virtual call center, enterprise global communications, business phone systems, unified communications, team collaboration, Enterprise Engagement Management, customer experience, employee experience, video conferencing, contact center, voip, CCaaS, and UCaaS
Locations
Employees at 8x8
Updates
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We are excited to welcome Regal.io to the 8x8 Technology Partner Ecosystem as part of the exclusive SellWith8 tier. Read more about the partnership, which combines Regal.io's sophisticated sales dialing capabilities with 8x8’s comprehensive cloud #contactcenter and #unifiedcommunications platform to enhance outbound communication services (like calls and #SMS) to facilitate better employee and #customerexperiences: https://bit.ly/3Wpxew6 Rebecca Greene, Victor Belfor
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The Kansas City Royals knock #customerservice out of the park with 8x8 #ContactCenter. ⚾ Read more about how 8x8 supports this important community asset with its digital-first initiative: https://bit.ly/3MlhBR8 Brian Himstedt #CCaaS #UCaaS #CX
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The best cloud contact centers for #retail offer a range of transformative capabilities that help increase revenue opportunities by delivering exceptional #customerexperiences. Here are six key factors for #retailers to consider when choosing the best #contactcenter solution: https://bit.ly/4d0e3P2 Michelle Kelly #CCaaS #CX
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Our newest self-guided, interactive demo makes it easier than ever for #contactcenter leaders to explore the capabilities of 8x8 Agent Workspace at their own pace. Follow an agent journey with 8x8 Agent Workspace here: https://bit.ly/3zIdg79 #CCaaS #CX #customerexperience
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🚀 Thailand's largest duty-free retailer King Power has integrated 8x8’s #SMS API to enhance customer engagement and streamline operations, cutting operational costs by 30%. Discover how King Power delivers 24/7 customer engagement, successful marketing campaigns, and personalized interactions with SMS 👉 https://bit.ly/3LeLrpv #CX #CPaaS #API
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The 8x8 Technology Partner Ecosystem consists of a carefully curated network of partners that helps our joint customers solve specific #CX use cases with #AI integrations. Learn more here: https://bit.ly/4cDOt2z #CCaaS #UCaaS #contactcenter #customerexperience
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We hope to see you on the 8x8 CX Tour! 🌟 We're hitting the road soon and can't wait to dive into all things #contactcenter and #collaboration with you. From in-depth sessions to forging new connections, get ready to find #CX inspiration and lead CX transformation. Click here to find out more and meet us at our first stop in Atlanta: https://bit.ly/3zC9U5u 🚀 #AI #CCaaS #customerexperience
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Does your #contactcenter provide full visibility into the customer journey to help you create amazing, personalized experiences? 8x8 does! This complete all-in-one solution makes it easy to collaborate with agents and enhance #customerexperiences. Explore our info page here to learn more: https://bit.ly/3uJlveh #customerobsessedcommunications #CX #EX
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The right contact center solution can streamline #manufacturing operations by better connecting the workforce and, in turn, delivering a consistent #customerexperience. Here are six key factors for #manufacturers to consider when choosing the best #contactcenter solution: https://bit.ly/467NyFe Michelle Kelly #CCaaS #CX
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