You might be surprised to discover that many of your sales customers intend to return for their first vehicle maintenance—learn how to capture them by reading our latest blog.
Affinitiv
Software Development
Buffalo Grove, Illinois 11,683 followers
Fully integrated data-driven solutions for the automotive customer lifecycle
About us
Affinitiv is the only industry partner that offers OEMs and dealerships the ability to achieve better results through the unique combination of our end-to-end, integrated platform, proprietary data analytics, and full range of marketing agency services. Our customer lifecycle software includes powerful digital marketing and social media tools as well as the most advanced scheduling, service lane, and internal workflow technology available. Mission Drive the next generation customer experience by partnering with OEMs and retailers to accelerate performance and inspire loyalty. Vision Create customers for life through reimagined experiences. Values Passion. Integrity. Unity. Innovation. Impact.
- Website
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http://www.affinitiv.com
External link for Affinitiv
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Buffalo Grove, Illinois
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Online Reputation, Customer Service Inquiry, Display Advertising, Events, Call Center Support, and Appointment Scheduling
Locations
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Primary
Get directions
130 Lake Cook Rd Suite 120
Buffalo Grove, Illinois 60089, US
Employees at Affinitiv
Updates
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Jaguar Land Rover Retailers: We’re thrilled to announce we are a Certified Provider of the JLR Digital Certified Program for digital advertising and data mining solutions. Ready to reach more audiences with custom, targeted digital campaigns and target in-equity customers with personalized offers? Enroll now: https://lnkd.in/gKFCUXRv #affinitiv #jaguarlandrover #digitalmarketing #datamining #datadrivensoftware #customerdriven
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Wondering which types of competitors are impacting your purchase to service retention? 🤔 Consumers who skip their first recommended maintenance after purchase are most likely to turn to quick lube competitors for service, ahead of independent repair facilities, mass discount department stores, and other dealerships. #AffinitivInsights
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The rise of electric vehicles brings exciting possibilities—but it also requires fresh service and marketing strategies for dealers to continue driving revenue. Here are some tips.
[Click to Read] How to Keep Up with Service Revenue Goals During the Shift to EVs - Affinitiv
https://www.affinitiv.com
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When customers visit for service, they're wondering how long the appointment will take. By sending a quick text message with a status update, you can completely transform their service experience. Learn more in our blog.
[Click to Read] Text, Please: Your Vehicle Service Customers Want Status Updates - Affinitiv
https://www.affinitiv.com
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Prompt responses are a key component of a stellar service experience. Check out our upcoming blog for more tips on optimizing response time to your service customers. #AffinitivInsights
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Customers no longer need to visit a dealer in-person to get all the info they want on potential vehicle trade-ins and purchases. Instead, they’re performing more car research online than you might think. Learn more in our blog.
Click, Compare, Decide: How Much Customers Research Cars Online - Affinitiv
https://www.affinitiv.com