International Carwash Association

The Car Wash Hall of Fame Award was first presented by the International Carwash Association in 1962 to car wash operator and inventor, Jimmy Butts. Since that time, the award has continued to honor titans of the car wash industry. We’re talking about true innovators and leaders - those who have left an indelible mark across the industry. Today’s episode of CAR WASH the Podcast honors our 2024 inductee, Lamar Beck of GooGoo Express Car Wash. Listen here: https://lnkd.in/gTSmAndm #CarWash #HallofFame #Podcast

Ready for a little blast from the past? When it comes to technology at the car wash, hearing about how things "used to be," sure can help you appreciate what we have now. Hear from longtime operators of Benny's Car Wash and Hoffman Development - Hoffman Car Wash / innovateIT / Byrider. Read more here: https://lnkd.in/gxWpF2s5

"Superfans are loyal, engaged customers who are going to advocate on your behalf. But here's the thing: you don't buy them. This is not being running the right ad or finding the right people online to target. You create them - one experience at a time." Brittany Hodak, bestselling author of Creating Superfans: How to Turn Your Customers Into Lifelong Advocates, joins CAR WASH the Podcast to discuss how to turn your business from a commodity to a necessity for your customers - and how they won't be able to consider going anywhere else. Listen to the full episode here: https://lnkd.in/gZ8-vNAK #CarWash #Brand #Podcast

License Plate Recognition (LPR) technology is used broadly across industries, from loss mitigation for lenders to recognizing the vehicles of wash members in the car wash space. In 2009, DRN Data entered the loss mitigation space working with lenders, banks, credit unions, and insurance agencies to find cars that needed to be repossessed. Soon they realized that LPR could be used for lead generation in the car wash space as well. Senior Executive Director for DRN DATA, Noel Peña, sat down with Shaneen "Shani" Calvo, Director of Media & Editorial for International Carwash Association (ICA), at The Car Wash Show 2024 in Nashville. In this episode, you’ll hear the story of DRN Data's 180-degree repositioning and entry into the car wash industry. Listen to the episode of CAR WASH the Podcast here: https://lnkd.in/gCHv65cs

How do you compete on more than just location? While convenience and proximity are primary drivers for car wash choice, our research has identified six compelling strategies to attract customers even when a competitor’s location is more convenient. Discover how to make your car wash the preferred choice by leveraging data-driven insights and actionable recommendations from The Pulse Report. Join Bob Klein, ICA Research Director, for an insightful webinar as he dives into how to make your customers drive past your competition. Pulse is exclusive to ICA members. Register now: https://lnkd.in/dmqSdJC4

Take a tour at Mr. Bubbles Luxury Auto Spa. Creative and innovative minds went to work to come up with the flexibility offered at Mr. Bubbles Luxury Auto Spa in Aurora, Ill. The wash incorporates a touchless option in its fully automatic express tunnel - and customers can choose their preference at the POS with just the touch of a button. Owners Kyle Evans and Mark Muthlee wanted to give their customers a choice at their wash, which has been nicknamed “The Closer.” Read more about Mr. Bubbles here: https://lnkd.in/gCJtrB7K

At The Car Wash Show 2024, Claire Moore (Darmanin), Chief Learning Officer for International Carwash Association, interviewed several learning and development leaders in the car wash industry. In the first interview of our learning and development series featuring training experts, Destiny Baker, Director of Training for Mammoth Holdings, LLC, tells us about her path to a learning and development (L&D) role in the car wash space. She shares excellent insight into the importance of training programs for car wash organizations and highlights Mammoth Holding's leadership training program. Listen to Destiny on CAR WASH the Podcast: https://lnkd.in/gPfJgWSb #Leadership #Training #CarWash

International Carwash Association released its Q2 2024 edition of The Pulse Report, a quarterly report that provides the latest in car wash consumer research and industry data, combined with actionable insights for car wash operators and retailers. “The research shows some uncertainties about where the industry and economy are headed six months from now, but current conditions are positive,” said ICA Research Director Bob Klein, who will be hosting a webinar related to the Q2 Pulse survey data on June 20. “The positive upward movement in reported same store sales are encouraging, too. 64% report same store sales increasing over the past 12 months.” Learn more about the latest release of The Pulse Report here: https://lnkd.in/dqwAMemr

A great day of #carwash research brainstorming at ICA HQ with our Pulse™ Advisory Group. Thanks to Jessica Price Easter, Anne Mauler, Bill Derwin and Christopher Jenks, CFA. 🧠🧐📈 Our latest quarterly research drops this week. Subscribe at carwash.org/join.

ICA's U.S. consumer research shows that 80% of the population prefers to get their cars washed professionally. A percentage that's exponentially grown since the study began in the 1990s. Similarly, the Australian car wash market has seen a recent 13% shift in consumer preference towards a professional car wash over previous alternative methods. With Car Wash Show Australia coming this August, Doug Cross, business manager of Australian Car Wash Association (ACWA), joins Eric Wulf & Kendra Johnson to connect the rising interest in professional carwashes in Australia with the evolving car wash industry opportunities for suppliers and partners who want to grow their businesses in a new market.