ClearlyRated

ClearlyRated helps B2B service providers leverage the Net Promoter® Score to maximize service quality and amplify the voices of their most loyal clients. Are you ready to grow? #cx #clientexperience #clientsatisfaction

✨It's that time of year again! The registration deadline for the 2025 ‘Best of’ Awards for B2B service providers is right around the corner, and you don't want to miss out! 🗓️ August 16, 2024 Every year, ClearlyRated recognizes top-performing firms, honored by their own clients for their service excellence. 🌟 Award winners receive: - A comprehensive marketing toolkit with best practices and recommendations - Press release templates and an official award logo to showcase your achievement - Special recognition on the ClearlyRated B2B Services Directory. Don't let your firm miss its moment in the spotlight! ⭐ Ready to elevate your brand and join the ranks of the industry’s best? 👉 Act fast and book a demo with our team now to learn more: https://hubs.ly/Q02GFGC40 #CX #ClearlyRated #ServiceExcellence #NPS #B2B #CustomerSatisfaction

🤗 ClearlyRated is a proud sponsor of Avionté Connect 2024! Stop by and see Senior Product Manager, Lauren Otto, at Booth 11. She'd love to say hi and tell you all about our powerful new integration with Avionté and how it can help you take your CX, and your growth, to the next level. What can ClearlyRated's integration with Avionté Staffing Software do for you? Glad you asked! Among other things it can: - Automatically sync your satisfaction survey data into Avionté - Help you identify and save at-risk clients and revenue - Spot opportunities and take action to grow and expand existing accounts - Fully automated and customizable survey sends to clients and candidates Want to learn more? Head to our website then come see us in Minneapolis on July 29! https://hubs.ly/Q02GGcB00 #AvionteCONNECT #staffing #cx #customerexperience

📊 Interesting insights from ClearlyRated's 2023-2024 staffing industry employee survey database! The workplace "honeymoon period" is real and its impact on satisfaction and engagement is significant. Here's what our analysis revealed: 👩💼 Less than 1 year of tenure: NPS of 60 👩💻 1-2 years of tenure: NPS drops to 45 👨💼 2-3 years of tenure: NPS at 44 👩🔧 10+ years of tenure: NPS rises to 68 The challenge is clear: limiting turnover and maintaining engagement through the mid-tenure "satisfaction trough" is crucial. How is your company combating the dip during these crucial years? For more data and insights into how to keep your team engaged and satisfied, check out our free, on demand webinar hosted by ClearlyRated CEO Eric Gregg and ClearEdge CEO Leslie Vickrey. "Staffing Trendspotting 2024: From AI to Z." https://hubs.ly/Q02GtfpP0 🎉 Thank you to our sponsors for making this research possible: Monster | Staffing Hub | American Staffing Association | Essential StaffCARE #EmployeeEngagement #HRInsights #StaffingIndustry #EX #ClearlyRated #TalentManagement

🚀 Case Study Alert! 🚀 Discover how Apex Systems used Amplify Recruiters to transform candidate trust and recruiter success! Dive into this compelling case study and uncover how they: 🔹Overcame candidate skepticism and scams with verified recruiter profiles 🔹Boosted recruiter credibility, leading to higher response rates and smoother compliance 🔹Enhanced employee fulfillment through increased positive feedback and meaningful contributions Learn how Amplify Recruiters can revolutionize your recruitment process and create a win-win for both recruiters and candidates. 🌟 Read the full case study for an in-depth look at their journey and outstanding results ➡️ https://hubs.ly/Q02FYd5D0 #CaseStudy #AmplifyRecruiters #ClearlyRated #Recruitment #TalentAcquisition #TX

🤸♀️ Save the date! 🗓️ July 25, 2024 @ 10am PT | 1pm ET Free Insurance Marketing & Communications Association Ignite 2024 Encore Presentation - "Mastering CX: Best Practices for the Insurance Industry" 🧐 Are your customers truly content with the service they're receiving? When was the last time you asked them for feedback? Join Cris Schulz, Director of Business Development at ClearlyRated, and delve into CX best practices and insights to elevate your customer experience game. Drawing from proprietary data into satisfaction drivers for insurance firms and Net Promoter® Score (NPS) benchmarks, this session is a must-attend for insurance providers looking to unlock the full potential of their client relationships. Don’t miss this opportunity to learn CX best practices to drive exceptional customer experiences and business growth. Register for free today! ⬇️ https://hubs.ly/Q02FXKbY0 #insurance #cx #customerexperience

💡Does your team understand the importance of customer experience (CX) to maximize the success of your M&A? Watch our expert panel talk about their experiences on our FREE on demand webinar: Harnessing Client Experience for Successful M&A. 🎓 What you can expect to learn: - How to leverage the power of timely communication to keep your clients, staff, and stakeholders confident and informed during the transition. - Insights on how to extract and apply imperative data from client surveys before, during, and after the deal. - The impact of starting your surveys early in the M&A process and how this critical step can shape the success of the transaction. - Real-life scenarios where client experience tipped the balance in M&A outcomes. Visit the ClearlyRated Resource Center today to watch the webinar for free! 👀 https://hubs.ly/Q02FXHGB0 #accounting #customerexperience #cx #clientexperience #mergers #acquisitions

🔍 Issues with Leadership Drive the Most Dissatisfaction for Staffing Professionals New proprietary data from ClearlyRated underscores a significant challenge in the staffing industry: leadership effectiveness. Over the past 5 years, 31% of staffing professionals who expressed dissatisfaction (Detractors, 0-6 on the NPS® scale) cited ineffective management or leadership as their primary concern. This is the most frequently mentioned issue, outpacing concerns about compensation (25%) and poor company communication (21%). For staffing firms, the message is clear—addressing leadership issues could substantially improve employee satisfaction. Want to dive deeper learn more about this research? Check out our free, on-demand webinar with ClearEdge CEO Leslie Vickrey, "Retention Realities: A Deep Dive Into The Latest Data on Candidates and Internal Employees." https://hubs.ly/Q02FLwNR0 🎉 Thank you to our sponsors for making this research possible: Monster | Staffing Hub | American Staffing Association | Essential StaffCARE #Leadership #EmployeeExperience #StaffingTrends #ClearlyRated #BusinessLeadership

🎉 Drumroll, please!🎉 We are thrilled to announce the official launch of the Best of IT Services award! 🏆 ClearlyRated's annual awards shine a spotlight on top companies in professional services, recognized for their elite class of excellence by their clients or employees.✨ These honors are based on Net Promoter® Score (NPS®) ratings and feedback gathered through the ClearlyRated platform. Winning this award means more than just a trophy – it comes with an incredible marketing toolkit, press release templates, an award logo, and recognition on the ClearlyRated B2B services directory, which attracts more than 1.5 million visitors annually.🥇 Stay tuned for our awards announcement in February 2025 to discover which trailblazing IT Services firms will be honored for the inaugural Best of IT Services award! 📅 Don’t miss your chance to be recognized – the priority deadline to register for the Best of IT Services award is August 16, 2024. Act now to secure your spot! https://bit.ly/3RQEqih #BestOfIT #CustomerSatisfaction #CX #NPS #ITServices

The Service Recovery Paradox (or SRP) is a behavioral model which suggests you can win more loyalty from your clients after they’ve experienced a service failure with your firm if you go out of your way to address the failure and make it right. We strongly believe this is true! Head to our blog to read why, and for tips on how to use the SRP to your firm's advantage ⬇️ https://bit.ly/4bqOWDF #cx #b2b