🎉 We are thrilled to have been recognized as the Q2 2024 Client Services Automation (CSA) and Client Portal Category Leader by Channel Program. 🌟 We are grateful for your support and are proud to be part of such an amazing community. Thank you #MSPs for helping us achieve this recognition! 🙌 #CSA #ClientPortal #ChannelProgram #CloudRadial
CloudRadial
IT Services and IT Consulting
Dallas, Texas 2,120 followers
The only Unified Client Portal™ and Client Services Automation (CSA) platform for MSPs.
About us
CloudRadial delivers the only Unified Client Portal™ and Client Services Automation (CSA) platform for MSPs that extends your PSA and tech stack to drive service desk efficiency and account management success.
- Website
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https://www.cloudradial.com
External link for CloudRadial
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Headquarters
- Dallas, Texas
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Office 365, ConnectWise, Microsoft CSP, Managed Service Provider, and PSA
Products
CloudRadial
Customer Engagement Software
CloudRadial is the only Unified Client Portal and Client Services Automation (CSA) platform that brings your entire stack together in one place to simplify client communications, ticketing, onboarding, insights and reporting. With automations, integrations, self-triage and self-service features, it is easy to provide an Amazon-like customer experience that proves your value every day in real-time. Fully integrated with Office 365, ConnectWise, AutoTask, Syncro, or BMS. Other integrations include Microsoft Teams, Skykick, Domotz, Kaseya, and more.
Locations
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Primary
6060 N Central Expy
Dallas, Texas, US
Employees at CloudRadial
Updates
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Hey #MSP! Looking to boost your website's performance so you can generate more leads and win more business? Wingman MSP Marketing has got you covered. Get a FREE 10-minute video review of your website, focusing on critical elements like #SEO, calls to action, #content, and more. Claim your free review now and take the first step towards maximizing your online presence: https://hubs.ly/Q02FB3BM0 #CloudRadialPartner #MSPmarketing #websiteperformance #SEO #digitalmarketing
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We’re thrilled to team up with Pax8! 🚀 #MSPs, keep an eye out…👀 More #CloudRadial products are coming to the Pax8 Marketplace soon!
ROLL CALL: Look who joined the Pax8 Marketplace last quarter 🔍 Auvik Availability: Global Auvik’s cloud-based software is the perfect partner for MSP network monitoring. It’s incredibly user-friendly, and can be deployed in under an hour to all your clients, customized to their needs. CloudRadial Availability: Global CloudRadial is an MSP Client Management Platform that powers the relationship between MSPs and their clients to accomplish what would otherwise be impossible. This solution comes with three core subscription products (Starter, Professional, and Enterprise), and a mandatory onboarding product, Jumpstart. ElectroNeek Availability: Global ElectroNeek is a hyper-automation platform for MSPs and their clients that combines RPA, IPaaS, and Intelligent Document Processing (IDP) features so processes of any complexity can be automated whether on-premise or in the Cloud. Exium Availability: Global Exium stands as a pioneer in delivering SASE + XDR cybersecurity to SMB and mid-market audiences exclusively through MSPs. Its innovative zero-trust platform is renowned for providing security solutions that exceed compliance requirements and enhance overall security infrastructure. FlexPoint Availability: US FlexPoint is an accounts receivable and payments automation platform purpose-built for MSPs and the businesses they serve. Through integrated workflows FlexPoint eliminates manual and offline processes by automating the full billing cycle, from invoicing, billing, payment, to collection and reconciliation. Lookout Availability: Global Lookout is the leader in mobile security, enabling you to deliver managed mobile security services to safeguard your customer’s personal and professional data on mobile devices. MSPbots.ai Availability: Global MSPbots is a platform created for MSPs by MSPs. Understanding the distinctive challenges within the industry, it specializes in minimizing human error and resolving people and process issues through advanced dashboards and automation. Perception Point Availability: Global Perception Point is a leading provider of AI-powered threat prevention solutions that safeguard the modern workspace against sophisticated threats. The unified security solution protects email, web browsers, and SaaS apps. Revscale AI Availability: Global Revscale™ is an AI relationship intelligence platform that helps users nurture and manage relationships at scale. SuperOps Availability: Global SuperOps is the next frontier in an MSP’s business, unifying PSA and RMM into a single platform with its intuitive UI and innovative AI-powered product roadmap to elevate your profitability and boost your efficiency. usecure Availability: Global usecure is a leading provider of human risk management solutions for MSPs. Its innovative approach eliminates the inefficiencies of traditional security awareness training, offering a comprehensive solution that assesses, boosts, and monitors ongoing employee security behavior.
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Savvy #MSPs recognize the importance of integrating #chat into their tech stack. But for chat to truly transform your customer service, it needs to seamlessly integrate with your #PSA. Why? Head to our latest blog to find out 👇 https://hubs.ly/Q02zXMyb0 #AIPoweredChat #AIChat #MSP #ChatSolution
Hey MSP, embrace AI-powered chat for unprecedented growth
blog.cloudradial.com
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Want to know the #1 tool #MSPs are using to improve efficiency, automate processes, speed up ticket response times, and better communicate with their clients? An upgraded client portal. And get this: MSPs who upgrade from their PSA user portal are seeing accelerated growth, improved margins, and more client revenue. Don't believe us? Check out this blog 👇 https://hubs.ly/Q02zS-dN0
Six Reasons Why Your MSP Client Portal Can Make or Break Your Business
blog.cloudradial.com
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MSPs are often too busy taking care of their clients' IT needs to focus heavily on marketing their own MSP. So many MSPs could use a helping hand, and that's why we've teamed up with Wingman MSP Marketing. For CloudRadial partners, you get a free marketing course that teaches you how to strengthen your marketing message and build a pipeline for lead generation, right in your portal. Read more about it here: https://hubs.ly/Q02zRSFR0 #CloudRadial #MSP #Marketing
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Day 2 of KaseyaDattoConEMEA has been an absolute blast! 🙌 Team #CloudRadial has really enjoyed listening to all of the presentations, panels and, of course, networking with the #MSP community! 🇮🇪 If you haven't met Riccardo Cecchini and Ted Roller make sure you stop by our booth to pick up your swag and learn more about how #CloudRadial can enhance your MSP and your client relationships! See you on day 3! 👋
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Jeff did a great job with only 30 seconds!
Did you miss Jeff Farris on the mainstage at #Pax8Beyond? Don't worry - we've got you covered! Hey #MSP, you don't want to miss this - these 30 seconds have the power to totally revolutionize your business🔥 Check it out 👇and come find us at booth 721! #CloudRadial #Beyond24
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Hey #MSP, it's time to upgrade your #PSA user portal to #CloudRadial Portal 365. Streamline ticketing, centralize client management, automate reporting, and enhance efficiency. Discover the smart choice for MSP growth. Read our latest blog for more info 👇 https://hubs.ly/Q02zSYyW0
Hey MSP, it’s time to upgrade your PSA user portal to CloudRadial Portal 365
blog.cloudradial.com
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🥇 Congratulations Mariah Seiler for winning our competition and walking away with $500 today! 💸 We're having an absolute blast at #Pax8Beyond24. You can find us at booth 721 discussing all things #CloudRadial CSA, Portal 365, Chat, and DNS. And did we mention our swag this year is off the charts... 👀 Jeff Farris Saffie Farris Katrina Lee Clayton Gittus Rene Gourley
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