CSPs are diversifying their approaches while upgrading their business support systems to provide B2B services. Gain insights into CSPs' investments in modern cloud architectures through this TM Forum report, supported by CSG. 👉 http://spr.ly/6046iDCNy
CSG
Software Development
Englewood, Colorado 158,678 followers
CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
About us
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
- Website
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https://www.csgi.com
External link for CSG
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Englewood, Colorado
- Type
- Public Company
- Founded
- 1994
- Specialties
- Business Support Solutions, Revenue Management, Customer Experience, Digital Transformation, Managed Services, IoT, 5G, Telecom, and OTT
Locations
Employees at CSG
Updates
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We are extremely proud to share that CSG has earned a top score on the 2024 Disability:IN Disability Equality Index, recognizing our efforts as a Best Place to Work for Disability Inclusion. #AreYouIN #BestPlaceToWork24 #DisabilityInclusionAtCSG
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The best cable billing statements tell customers when a promotional discount is about to expire. Soon that will be a requirement in the U.S., thanks to the FCC’s new “All-In-Pricing" Rule. What else does the rule entail for cable providers, and what other best practices can they implement? Find out in this blog post. 👇
3 Things to Know About the FCC’s All-In Pricing Rule
https://www.csgi.com
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Get access to custom educational resources that will help your business win in the market! Tailored to your unique pain and industry, you'll receive case studies, analyst reports, on-demand webinars and more. Sign up now! 👉 https://lnkd.in/eJFygz74
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Gear up for peak mobile network usage during large-scale events! Protect your reputation and maintain customer contentment with CSG Assure – our market-leading quality testing solution. Bid farewell to connectivity challenges and welcome exceptional customer experiences! 👉 http://spr.ly/6049iDRc3
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People are at the heart of CSG. That’s why we’re committed to cultivating an inclusive culture for our global workforce long after Pride month ends. Learn how CSG makes an impact in this post from the Pride@CSG employee belonging group. 👇 #PrideAtCSG #BelongAtCSG
Three Ways CSG Fosters Inclusion and Belonging Beyond Pride Month
https://www.csgi.com
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Tired of hearing buzzwords like ‘omnichannel experience’ and ‘customer journey optimization’ without knowing how to apply them to your CX strategy? Join us for a webinar recap where we'll demystify these terms and share insights from the CSG State of the Customer Experience report. 👇
Beyond Buzzwords: Unveiling the New Era of CX
https://www.csgi.com
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Analysys Mason predicts a massive $147B revenue opportunity for CSPs integrating #Satellites by 2032. See how to secure your piece of the pie in our latest blog by Curt Minter. 👇
Reach New Heights: Why CSPs Need a Satellite Strategy
https://www.csgi.com
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Today's drivers expect convenient, multi-channel options for payment. CSG helps you transform the statement-to-payment process with a unified solution that reduces call center volume, improves collections, and drives digital adoption. 🛣️ Download our datasheet to find out more. 👉 http://spr.ly/6049iDPnl
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