EXL

Many industries stand at a critical juncture, with 91% of executives already integrating AI into their operations. But are you optimizing this transformative technology to drive tangible business impact? EXL's latest research dives deep into how forward-thinking firms leverage #Data and #AI to enhance customer experiences, boost productivity, and make smarter decisions. Download the report now to discover your roadmap for bridging strategy and operations through this paradigm-shifting innovation. https://bit.ly/4bKAQNO

Want to stay ahead of the curve in healthcare #AI? In our webinar, EXL experts delve into the key trends shaping the industry. Discover how interoperability can enable prospective risk adjustment and improved quality of care — at minimal cost. We explain how AI is already improving risk adjustment in #Healthcare, and how the industry is primed for the AI revolution. Learn about the future of intelligent risk adjustment in this webinar. https://bit.ly/3yuMApB #DigitalHealth #DigitalTransformation

Gen AI brings a paradigm shift to #Healthcare. EXL can help you use #GenAI to achieve unprecedented scale in your payment integrity program. Watch our webinar to learn how we do it. https://bit.ly/4aylrPP

Our AI experts provide the building blocks to scale #GenAI across your enterprise. Watch our on-demand webinar, "Gen AI in Action: Building Blocks for Driving Enterprises Transformation" to learn how. https://bit.ly/467o0rE

History often goes unnoticed as we live it. For 25 years, EXL has been at the forefront of innovation, excellence, growth, and customer success. Our dedicated global teams relentlessly pursue pioneering solutions, fostering a culture that places the customer at the heart of everything we do. Discover our journey so far and our vision for the next quarter-century. #25YearsOfEXL #ThisIsEXL #CustomerExperience

Artificial Intelligence (#AI) is reshaping customer interactions by enhancing personalisation, simplifying self-service, and enabling human agents to deliver exceptional experiences. Given the critical importance of customer experience today, clients are seeking solutions that reduce customer effort as a primary goal. Our recent discussion with Utility Week explored how #GenerativeAI could revolutionize customer service. Here are the key takeaways: 🔸Utilities express concerns about AI amidst impending stricter regulations. 🔹The effectiveness of AI hinges on the quality of the training data, which must be meticulously maintained. 🔸Customised approaches are essential as there's no universal AI solution for all customer journeys, and AI has the capacity to significantly personalise customer service experiences. 🔹AI has the potential to be seamlessly integrated into various applications. To delve deeper, check out the full article published by Utility Week. https://bit.ly/465xcwC

We’re thrilled to announce that EXL is a Silver sponsor of this year’s CIO100 Symposium & Awards, where emerging technology meets real-world impact! Stop by the EXL table to understand how we can help you harness your #Data to create a solid foundation for analytics and #GenAI advancements. Schedule a meeting with us here: https://bit.ly/3WeThFD

We were privileged to host the Everest Group team, Abhishek Singh, Asmita Das and Gaurav Mishra, at our India centers where we discussed the impact of data and AI on the #FutureofFinance, key market trends and how technology is disrupting the CFO's role. The EXL team demonstrated our domain + data + AI value proposition in action in client operations and showcased how our industry-focused AI-first approach is resonating in the marketplace and with our 180+ F&A customers.

Is your insurance coverage keeping up with rising reconstruction costs? EXL’s Castle ITV Guardian is here to help! Our #AI-supported solution identifies affluent and high-value homes at risk of underinsurance, ensuring accurate coverage and maximizing premiums. Don’t let inflation impact your profitability. Discover how Castle ITV Guardian can safeguard your portfolio and prevent underinsurance. https://bit.ly/3zBFsbz #Insurance #Underwriting #CastleITVGuardian

It was great connecting with data leaders at the CDO Retail Exchange Event! We loved diving deep into the challenges and opportunities in the #Retail space. Let’s keep the conversation going and discover how we can help your business grow by leveraging #Data, #Analytics and #AI. Contact us: https://bit.ly/4cyS3e9