Global Benefits Group (GBG)

On January 5th, we revealed our new brand and launched the new GBG.com site. As we step into new beginnings, get ready for an exciting year. We invite you to explore the site and step into new beginnings with us! Go. We’ll be there. Visit us https://okt.to/ko5d9g #newbeginnings2022 #Healthcare #Insurance

Our Group CEO, Sheldon Kenton, spent last week with our team in Hyderabad, India. Sheldon said, “As a global health insurer, having claims managed by our own people and not being outsourced is an important part of our value proposition. I consider it to be a meaningful differentiator that we have built our own operational support centre in Hyderabad with people that really understand our customers and products. Our customer claims Net Promotor Score is over 45 and continues to increase, demonstrating the value the team in India deliver to customers”. GBG moved into a new office at the popular HITEC city earlier this year and are thriving in this new, modern environment. Apart from managing the customer claims, the team also looks after customer enrolment, IT and digital and some of our accounting functions. India is the operational backbone of GBG and truly our “Execution Engine”. Sheldon also attended the team's Annual Day celebrations and was delighted to be able to present awards and recognition to our most outstanding colleagues. Sheldon said, “Team GBG India is an amazing group of passionate and dedicated people that make a difference across all our customer groups". #Healthcare #HITECcity #Customersatisfaction #Teamwork

GBG around the globe! Mark Tomaszewski, the President of TieCare International, and Donald Osterlund, the VP of Business Development, recently attended the Near East South Asia Council of Overseas Schools 2023 Fall Leadership Conference in Bangkok, Thailand where they reconnected and fostered productive conversations with global leaders in education. It was a great opportunity for the team to network and participate in workshops on leadership collaboration, cultural inclusivity, and experiential learning. We have proudly sponsored Near East South Asia Council of Overseas Schools (NESA) for many years and look forward to attending next year’s annual conference! #NESA #FallLeadershipConference #tiecareinternational #internationaleducation #globalbenefitsgroup

Last week, members of our leadership team were with our Miami-based people, hosting a set of face-to-face Town Halls. The events outlined our strong growth and customer performance in 2023. Sheldon Kenton, our Group CEO, said, "It’s always exciting to spend time with our people, it is their energy and passion that deliver service excellence and create the customer experiences that are critical to our future." #Teamwork #Customersatisfaction #IPMI #HealthCare #HealthInsurance

From October 7-9 Jimmy Nguyen, TieCare International representative, attended the annual Association of International Schools in Africa (AISA) conference in Nairobi, Kenya where he had the opportunity to connect with TieCare’s network of fellow co-professionals, educators, and leaders. The conference theme this year was: Oneness through Community – Connections – Stories, and it celebrated AISA's united and shared sense of community, where attendees highlighted the diverse 'stories' that make their close-knit community what it is through discovery workshops, exhibitions and social events. GBG continues to be a proud sponsor of Association of International Schools in Africa (AISA) through its TieCare product line, and as always enjoyed the reunion with their colleagues. Stay tuned as GBG continues attending global conferences through the month of October in representation of its TieCare International portfolio! #AISA2023 #MedicalInsurance #Educators #Global

Our Group CEO, Sheldon Kenton, was recently invited to take part in another exclusive iPMI Global industry-leading executives roundtable. The report presents an analysis of the challenges and opportunities facing the IPMI sector in the UK and Europe, raising essential questions about its significance. “The business who focusses on the success of their customers, understands that service is key and are able to have a mature pricing strategy will always attract customers and will be the winner in delighting customers.” – Sheldon Kenton Read the report. https://okt.to/u80brN #IPMI #Globalhealthcare #Inboundexpats #Expatriates #Healthcare