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C-Suite Healthcare Leader I Growth, Marketing, Revenue Operations and Client Services I Managed Care I Specialty Healthcare I BPM I Healthcare Technology I Data Analytics
An approach to Utilization Management that has gained attention is Provider Gold Carding, where certain Physicians are exempted from prior authorization based on their history of high-quality, appropriate care. The purpose of Gold Carding is to streamline the approval process, reduce administrative expenses, provide faster patient care and decrease provider frustration while maintaining oversight on those with less consistent track records. HealthHelp provides Gold Carding services to our Clients, having developed robust evaluation criteria and creating in depth monitoring systems. Gold Carding offers the potential of increased efficiencies and satisfaction, however it also comes with risks of Provider bias. The jury is still out if reduced oversight increases overutilization, but whether State law or organizational priorities, HealthHelp can provide a compliant Gold Carding component of any of our specialty benefit management programs. #utilizationmanagement