Casey Drake on the key to clienteling: High touch, high service relationships with your customers truly requires the right tech. 🪄 The right clienteling solution will automate the process, so you can easily manage a large volume of customers. 🎤 Carol Spieckerman
KWI
Software Development
Melville, New York 13,664 followers
KWI is the industry’s only true omnichannel platform for specialty retailers.
About us
KWI enables modern retailers to create unforgettable shopper experiences, maximize sales, and streamline operations with the industry’s only true turnkey omnichannel platform. Our suite of solutions can be purchased as modules or come pre-integrated, including: mobile POS, Merchandising, Order Management, eCommerce, Loyalty, and CRM.
- Website
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http://www.kwi.com
External link for KWI
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Melville, New York
- Type
- Privately Held
- Founded
- 1985
- Specialties
- Cloud based Omni-Channel solutions, Merchandising, Planning, Replenishment, BI Analystics, CRM, Clienteling, POS, Mobile POS, Managed Services, 24/7/365 Support, Training, ecommerce, Order Management, and Professional Services
Locations
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Primary
201 Old Country Rd
Melville, New York 11747, US
Employees at KWI
Updates
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As a modern retailer, how can you become more agile and adaptable? 1. Learn to Embrace Change: Understand why keeping your foot on the gas is necessary for navigating the unpredictable future of retail and shopper expectations. 2. Develop a Startup Mentality: Discover the value of maintaining a startup mentality, even as an established retailer. 3. Build Innovation in 5 Steps: Learn the actionable steps to cultivate an innovation mindset within your IT and ops teams. Looking for a deeper dive into how to start your journey toward retail excellence? Access our Pivoting for Success guide to prepare for the unpredictable future of retail: https://lnkd.in/gt9aRNGh
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Rob Le Piane says it best. Software without the service doesn't get you far. That's why we're there every step of the way with our customers. Your success is our success ✨ 🎤 Carol Spieckerman
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KWI x John Varvatos : A Rock & Roll Success Story in Retail Innovation 🎸 Discover how KWI's omnichannel solutions have transformed the John Varvatos shopping experience. From increased sales to stronger customer loyalty, see how we help brands connect with their customers like never before. Swipe through to learn more about our partnership and the incredible results we've achieved together! 🤝
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"Consumers want to be known and heard, but not controlled and manipulated." 🫳🎤 by Doug Weich of Sophelle Interviewed by Carol Spieckerman
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It's true. In today’s retail landscape, personalization is 🔑 to building customer relationships...but it doesn't have to be manual. Don't just reach your customers — connect with them meaningfully. And we’ve got the tools to help you do just that. Words of wisdom by Casey Drake from Endear
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No one wants to be a number. To make your customer feel like an individual, you need to create a genuinely personalized experience for them. Here's how: 📊 Understand their history — Empower your store associates to have an on-the-spot picture of your customer’s purchase history and preferences by giving them access to customer data 💁♀️ Offer unique recommendations — Delight your customer by giving them personal recommendations based on their past purchases 🛍️ Implement meaningful loyalty programs — then prepare to see larger and more frequent purchases, while curating even more customer data Find this and more ways to delight your customers with our eBook "5 Strategies to Create Unforgettable Retail Experiences" ➡️ https://lnkd.in/gvFjwadA
eBook – 5 Strategies for Omnichannel Retail Experience
https://www.kwi.com
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Are you capturing insights from your store teams? 💡 If not, you're missing out on valuable ways to improve your shopping experience. Peter D. Yang of 42 Technologies shares his thoughts on how to approach this vital step in your retail business strategy. 🎤 Carol Spieckerman
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We couldn't agree more with this 🔥 take from Casey Drake at Endear. Your associates represent your brand more than you think. They're a vital part of the customer experience, just like your store environment and your POS.