MSP Dojo

When your significant other tells you that you look bad in a shirt, do you search for a second opinion? You might, but I don't. It doesn't really matter what other people think. I have the only opinion that matters to me, which is why it's strange when your MSP gets calls to give a second opinion on project proposals or MSAs. Why do people do that? What are they looking for? A second opinion isn't just about numbers; it's about trust and transparency. If a customer trusts their MSP, they won't ask strangers for a second opinion. But has this MSP really lost the trust of their client, or is their client just cheap? How do you know if you wanna work with this person at all? Maybe they'd be a great client, or maybe they be a pain in the rear. Come practice with us on Wednesday, and let's find out. In the meantime, let's see how Mike Fielstra, Ed Correia, and our founder, Robert Gillette, handle it. #mspsales #mspdojo https://lnkd.in/gqs933R6

Value vs. Cost As you've grown your MSP, you've inevitably run into people who thought your services were too expensive. The hard truth is that there's no such thing as too expensive, only "not worth paying for." Our conversations with prospects revolve around our price, but what we're really discussing is value. Our job is to help prospects see beyond the initial cost. They need to help them not just understand but also believe that investing in a quality MSP is going to help their business far more than spending a little less money per month. So, how do you help your prospects understand the value of paying your fee? How can you encourage them not to fall into the cheap vendor trap? What do you say when your prospect tells you: "We'd love to work with you, but you're really expensive." Come practice with us on Wednesday, and let's find out. In the meantime, let's see how Joe Rojas, Johnathan Schofield, and our founder Robert Gillette handle it. #mspsales #mspdojo https://lnkd.in/gqs933R6

"How much is this going to cost me?" It's a natural question that every prospect (and customer) is thinking, but it's really the wrong question. I remember when I got a kidney stone in 2010. I was in my 20s and relatively healthy... and poor. Even as I lay in the parking lot of my workplace, puking and in too much pain to stand, I knew it was going to cost a ton of money to go to the Emergency Room. I didn't care anymore. I could care earlier when the pain was inconvenient, even as the pain ramped up into concern. I still waited. It wasn't until the pain became inescapable that I gave in. It no longer mattered what it was going to cost... the pain already cost more. And as I lay in the ER, doped up with morphine, I still didn't care what it would cost. I was just happy the pain was gone. Without pain, there is no purchase. If you feel slimy or smarmy as you try to "convince people" to use your MSP, it might have something to do with their pain scale. Maybe there isn't enough pain to do something different. If there isn't, then stop trying to manipulate people into giving you money. Food for thought. TL;DR: Doctors don't have to sell, but snake oil needs a good sales rep. #MSPDojo #MSPSales

At MSP Dojo, we're all about delivering immediate value to our members. Don't just take our word for it – hear from Ed, one of our founding members. Thank you, Ed Correia, for sharing your experience and for being part of the MSP Dojo! #MSPDojo #SalesTraining #Testimonial

“We’re thinking of bringing IT in-house” Why would anyone ever want to hire internally? What's the reason they're ditching the MSP model completely? Our industry exists because there aren't a lot of good reasons for smaller companies to hire internally. Even as a company grows, there's no slam dunk reason to make the switch. So when prospects think about going in-house, how do we help them decide if it's the right call? What do we say to them? Let’s ensure they know what they’re getting into before they make the leap. The grass might seem greener on the in-house side, but the reality can be quite different. Come practice with us on Wednesday, and let's find out. In the meantime, let's see how Brian Gillette, Allen Edwards, and our founder Robert Gillette handle it. #mspsales #mspdojo https://lnkd.in/gqs933R6

Drinks and Drill? Should we put something like this together?