Net2Phone

Meet Patricia, a busy hospital telephone operator. 📞🏥 She is responsible for fielding hundreds of patient calls a day and triaging them to the correct department to get patients the help they need. Many of these calls are urgent. Sadly, many patients wait on hold for a very long time before their call is handled. Due to long wait times, the hospital has a high call abandonment rate, leaving patients feeling uncared for. How can net2phone help people like Patricia and the hospital's patients? ✨A detailed, automated welcome menu can provide callers with directions to reach the correct department. ✨Ring groups can handle overflow when call volumes are high. ✨Data is safe and secure with HIPPA compliant products and services. Visit our website to learn more about our healthcare solutions to provide patients with better care. https://hubs.li/Q02GsFKr0

Meet Joe, the heart behind a small landscaping business. ✨👋🌱 Joe oversees a team of dedicated landscapers out in the field, sculpting lawns and crafting gardens. But back in the office, managing day-to-day operations is no small feat. His office team juggles calls, schedules, and client inquiries. But sometimes, calls slip through the cracks or get returned a tad late, leaving Joe's customers looking elsewhere for their landscaping needs. For Joe, missed calls means missed business. Without a proper phone system, the high-quality field work he does can't bring in referrals. Enter net2phone with innovative solutions tailored for Joe's business. ✨ Welcome menus and greetings can reduce call volumes for standard requests. ✨ Auto attendants and call flows can direct callers to the right agent to address specific concerns like product specifications or billing. ✨ uContact can help employees manage customer interactions across different channels from one screen to boost productivity. ✨ Automated chatbots can address client queries to reduce the burden on staff. Our solutions are designed to service businesses of all sizes, including small businesses with limited resources like Joe's. Visit our website to learn more! https://hubs.li/Q02GqnL00

Today, we're taking a moment to acknowledge Artificial Intelligence Day! 🤖 AI is truly revolutionizing the way we connect, communicate, and collaborate. At net2phone, we harness the power of AI to enhance our solutions, making them smarter, more efficient, and user-friendly. We've integrated this powerful technology in the form of net2phone AI, through which our clients gain valuable conversational insights and are able to dive deeper into interactions to make data-driven decisions. Our clients can also save time with automatically generated call summaries and follow-up emails! And this is just scratching the surface of what AI can do. 🚀 We're proud to be at the forefront of innovation. Join us in appreciating the remarkable impact of AI on our lives and businesses! 💫✨ https://hubs.li/Q02GqnKk0 #AI #ArtificialIntelligence

Creating an exceptional customer experience is about building trust. 💡🤝 Nicolas Acosta, Customer Success Account Manager, explains 💫: "Having a close bond with our clients allows us to understand the needs and requirements of their business. That is why through our Health Check contact, we communicate periodically, creating a space of trust and proximity. This way we can provide them with comprehensive but also specific information and answers to their demands. Achieving a solid alliance with our clients is, for us, synonymous with quality." #CustomerSuccess

Here's a little reminder from net2phone ☝️: take the time to truly understand and know your customers! ✨ Understand their goals and needs in order to provide them with the best products, services, and solutions. By doing this, you can not only improve customer satisfaction and the customer experience, but you can set your clients up for success and build a lasting business relationship! But where do you start? This week, we'll share some insights we know about our own customers, share some success stories, and hear from experts on our team about what we collectively do to understand our customers and ensure they have the most suitable solutions for their business needs! We hope what we share sparks some motivation and brainstorming for you and your own team! Stay tuned! 💫

Experience integrations made easy with net2phone! 💥

When you call net2phone, you get net2phone. 💫 Not an answering service, no outsourced call centers or offshore customer support. ❌ Just live, real-time, customer service from our highly technical and skilled team. ✨ We believe in keeping all of our customer support in house. When you call us, you speak to actual net2phone employees using the same systems and platforms as you! AND with a first call resolution rate of 95%, we're proud to ensure our customers get the best-in-class support! 🤩

With partner account management, you get the best of both worlds! ✨💫 We handle all of the infrastructure and tech, including implementation, training, ongoing support, maintenance, and regular updates. You're in the driver's seat to manage each of your clients' accounts with ease. 🚀 Add or remove users 🚀 Create departments 🚀 Set up ring groups 🚀 Change welcome greetings 🚀 Update scheduling ...and so much more! 🤩 Reach out 2 us 2 learn more and get started! 🤝 https://hubs.li/Q02FjfsP0

By structuring your time, you'll be more efficient! ⌚🗓️ Between meetings, both scheduled and unplanned, it can be hard to block out time to work on other projects. Consider blocking time out on your calendar for these projects. Treat this time as a regular meeting with yourself to tackle those larger tasks and silence email and messenger notifications to unlock and channel your productivity! ✨ Let us know if this #TuesdayTip helps you! 💡

Setting a virtual meeting? 💻 Make it a Huddle! ✨ 💫 With Huddle, our cloud video conferencing software, you can unleash the power of collaboration and make connecting seamless. Join and start high-quality meetings anytime on any device. Use common features you know and love like screen sharing, break out rooms, reactions, and more with net2phone as your one-stop business phone and video conferencing provider. Meetings are just a click away! ✨ https://hubs.li/Q02FgYFn0