At Relay, engagement is in our DNA. That's why we've created the Business Feed Platform, a new channel designed to increase engagement and drive results. If you are new here, check out the video below to learn more about how and why we do what we do. #customerengagement #mobileengagement #feedtechnology
About us
Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. Through our dedicated, 1:1 engagement channel, the Relay Feed, we deepen relationships with customers while improving business outcomes. Our goal is to maximize customer lifetime value by catalyzing mutually beneficial engagements between our clients and their customers. Recognized by top industry analysts, Relay has served more than 100 industry-leading clients and 70 million end users across numerous verticals, including health insurance and financial services.
- Website
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https://www.relaynetwork.com
External link for Relay Network
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Radnor, PA
- Type
- Privately Held
- Founded
- 2010
- Specialties
- Mobile, Customer Communications, Customer Acquisition & Retention, Customer Relationship Management, Customer Experience, Mobile Communications, Mobile Engagement, and Customer Engagement
Products
Relay
Customer Engagement Software
We deliver frictionless customer experiences through the first dedicated CX channel built to maximize customer engagement, education and lifetime value.
Locations
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Primary
201 King of Prussia Road
Suite 161
Radnor, PA 19087, US
Employees at Relay Network
Updates
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If you haven't registered yet, what are you waiting for?! Join us today at 1:00 pm for an insightful and engaging conversation on the impact of consumer trends on digital tools and customer experience in banking between our expert panelists, Ryan Curley, Managing Director and Partner at BCG and John Thomas, COO at Relay Network. Register for free using code RELAY627. See you there! https://hubs.li/Q02Dz3cV0
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We had a fantastic time at #AHIP2024! Check out our blog recap where we highlight our speaking session, "Member Engagement Modernization: Connectivity and Interaction at Scale." Dive into key takeaways, insights, and more from our session. Check it out now and let us know your thoughts! #memberengagement #digitaltools #healthcarepayers https://hubs.li/Q02DsPWm0
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Webinar Alert 🚨 Join us this Thursday, June 27 at 1:00 pm for an engaging webinar in partnership with Consumer Bankers Association featuring Ryan Curley, Managing Director and Partner at Boston Consulting Group and John Thomas, COO at Relay Network. Learn about how current trends have impacted the evolution of banking and how digital experiences may be different in the future from what we experienced in the past decade. Click below to register and use code RELAY627 to register for free! https://lnkd.in/gHSJmtx2
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Don't miss Relay at AHIP 2024! You can catch us during our speaking session, "Member Engagement Modernization: Connectivity and Interaction at Scale" at 4:00 pm PDT today, or meet us at Booth #1109 to learn more about our unique approach to member engagement using our HIPAA-compliant mobile channel, the Relay Feed! #AHIP2024 #memberengagement #qualityimprovement #caremanagement
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If you are attending AHIP 2024 in Las Vegas, you won't want to miss this session! Join us at 4:00 pm PDT to hear an insightful conversation on the impact of modern member engagement tools on care gap closures and quality score improvement from #BlueShieldCA. #AHIP2024 #memberengagement #qualityimprovement
I’m excited to join my colleague Jill Chapman, Director, Member Marketing, at #BlueShieldCA to speak with Relay Network at the AHIP 2024 in Las Vegas! If you are attending, stop in on June 12th to hear our conversation on “Member Engagement Modernization: Connectivity and Interaction at Scale”! Hope to see you there!
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We're thrilled to kick off Relay's two exciting and unique internship opportunities offered this summer! The Hitschler Internship Program (HIP) is in memory of our close friend and one of Relay's first investors, Tony Hitschler. The Paula Sunshine Internship, in partnership with Independence Blue Cross honors the indelible legacy of Paula Sunshine, a revered healthcare executive and leader. We're excited to welcome 12 talented interns to the Relay Network team. We can't wait to see the incredible contributions they'll make over the next two months!
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Looking forward to a great conversation with Blue Shield of California at AHIP 2024 next week! If you are attending, you won't want to miss this! #AHIP2024 #memberengagement #qualityimprovement #closingcaregaps
I’m excited to join my colleague Chi Bui, Director, Marketing Center of Excellence at #BlueShieldCA to speak with Relay Network at the AHIP 2024 in Las Vegas! If you are attending, stop in on June 12th to hear our conversation on “Member Engagement Modernization: Connectivity and Interaction at Scale”! Hope to see you there.
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According to recent J.D. Power 2024 studies, many of the nation's banks and credit card providers have succeeded in creating efficient, digital user experiences for their customers. However, with limited differentiation between brands, "it’s become challenging to distinguish (brands) and drive meaningful digital customer relationships." As competition continues to rise, it's more critical than ever for financial institutions to leverage technologies like Relay's personalized, 1:1 mobile experiences to "offer a seamless, easy-to-use experience, but it is also important that they confer a level of unique brand identity and personalization". https://lnkd.in/dhuKiwje
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Come see us at RISE Qualipalooza this week! Learn about how Relay can help improve member experience and quality of care through our feed technology, designed to expand member reach and drive action on the things important to a member's health and quality scores!
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