RingCentral

Is your event strategy keeping pace with competitors? 🏃 Events have evolved beyond static presentations and old-school techniques. It’s time to explore new trends to enhance brand visibility, engage your audience, and build customer loyalty. Dive into the future of event marketing and explore how on-site, hybrid, and virtual events can seamlessly integrate into your overall marketing strategy. Register for our upcoming webinar presented on RingCentral Events today: https://lnkd.in/dJh85mvH.

Want to steal the show with your next virtual event? It's about more than just planning an amazing experience; you need a spotlight-worthy promotion strategy to ignite excitement among potential attendees. ✨ We’ve outlined 9 easy ways to not only promote your event effectively but also to maximize attendance. Step into the spotlight with these top tactics! https://lnkd.in/g38wm_AZ.

Curious how AI can transform your customer experience? 🤔 Customer expectations are rising, making it essential to empower your agents with the right tools for top-notch CX. Enter AI. AI-driven solutions are transforming contact centers, enabling agents to deliver personalized, efficient service. With AI, agents can access critical information instantly, making customers feel valued and understood. The result? Happier agents, satisfied customers, and a significant boost in operational efficiency. Discover how AI can modernize your contact center and bridge the gap between agents and customers: https://lnkd.in/g_bWSeij.

MedCare, a leading home and durable medical equipment provider, has experienced unparalleled reliability and call quality across its organization with the help of RingCentral’s communications solutions. Since implementing RingSense for Sales alongside RingEX, which the Company has had for three years, MedCare has streamlined its agent coaching and training processes, achieving a 92% time savings for supervisors reviewing agent calls. With their recent pilot of RingSense for RingCX, Medcare anticipates it will resolve customer issues and close deals 20% faster once fully deployed. Discover how MedCare Equipment Company, LLC has set a new standard for employee and patient experience with RingCentral. https://lnkd.in/ggRggM6m.

Never miss a coaching opportunity with AI Quality Management for RingCX. Businesses of all sizes can now effortlessly analyze agent performance, track customer sentiment, and identify conversation trends, all on one platform. Explore the innovation in action. ⬇️ https://lnkd.in/gPvXQ5Wz

We’re thrilled to expand our strategic partnership with Vodafone Business with the launch of Vodafone Business Contact Center with RingCentral, powered by RingCX. This new offering makes it simpler for companies to establish and operate contact centers by equipping agents with AI, including call summaries, transcripts, automated scorecards, conversational insights, and coaching to deliver seamless customer experiences. Read the release: https://lnkd.in/g2VRf5du.

Empower your teams to do their best work. 💪 Join our Customer Care team to learn about new features in RingEX that will help you streamline the way you work. Register for the webinar! https://lnkd.in/gwdrf6G7

Metrigy's latest research highlights 7 ways businesses can move forward and reap the benefits of AI. Here's a sneak peek: 🤖Evaluate the bots: When evaluating bots, consider both chat and voice variants. Each can speed up the resolution of customer queries. ⬆️ Elevate CX to a top priority: If your company hasn’t already elevated CX to a top priority, do so now. Find and align advocates from across the business, including marketing and sales. Sell the C-suite on the power of AI in improving efficiencies and driving up customer satisfaction ratings. By focusing on these areas, businesses can effectively leverage AI to enhance both customer and employee experiences, leading to improved efficiency, productivity, and overall business success. Want more tips? Our report highlights 5 additional ways to ensure your business benefits from AI. 🚀 https://lnkd.in/gNepzFiB.

Q: What does it take to leave a lasting impact on your customers? A: Meaningful interactions that make them feel heard. Here’s how an AI-powered contact center enhances customer communication: 1️⃣ Omnichannel Capabilities: Connect with customers on their preferred channels for a seamless and personalized experience. 2️⃣ Customer Insights: Equip agents with the context needed for each conversation, allowing for quicker understanding and issue resolution. 3️⃣ Automated, Real-Time Note-Taking: Allow agents to focus on conversations without capturing every detail by hand. Elevate your customer experiences with an AI-powered contact center like RingCX: https://lnkd.in/gU28zE6a.

RingCentral shines again in the 2024 G2 Summer Report! ☀️ Our customers' voices have been heard, and we're excited to share some key achievements: ✅ Momentum Leader ✅ Enterprise & Small Business Leader ✅ EMEA Region Leader ...And that's just the beginning! At RingCentral, we believe customer feedback fuels innovation. We're dedicated to making decisions that empower our customers' success in today's dynamic business environment. A heartfelt thanks to our incredible customers for their ongoing trust. We remain committed to providing solutions that address your communication and collaboration challenges. Want to learn more about our G2 Summer Report recognition? Visit our blog for the full story and see what customers are saying about RingCentral! https://lnkd.in/dD_ypxd4