Boost Your Business with ServiceTrade! Join us every Thursday at 2 PM Eastern for a 30-minute live demo and discover how ServiceTrade can revolutionize your commercial service operations. 📈 Improve service & project operations 💪 Enhance technician productivity 💼 Increase service agreement sales ❤️ Grow profitable customer loyalty What would 44% revenue growth mean to your business? Sign up now and see the difference! https://ow.ly/As3150SBZEc #ServiceTrade #BusinessGrowth #CommercialService #TechInnovation
ServiceTrade
Software Development
Durham, North Carolina 9,519 followers
Software for commercial mechanical and fire contractors.
About us
ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.
- Website
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https://servicetrade.com/
External link for ServiceTrade
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Durham, North Carolina
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Maintenance Businesses, Mobile Applications for Technicians, Cloud Applications for Maintenance Vendors, Field Service Management Software, Service Dispatch Software, Customer Service Applications, Online Customer Service, Customer Portal, and Online Reviews
Locations
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Primary
5003 S Miami Blvd
Suite 500
Durham, North Carolina 27703, US
Employees at ServiceTrade
Updates
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I've been so excited to share the news today and welcome William Chaney to ServiceTrade. It's also fun to see Billy Marshall energized in his new role as he hands the running of the business to William. Change is good!
🚀 Exciting News from ServiceTrade! 🚀 We are thrilled to announce the appointment of William Chaney as our new Chief Executive Officer! With over twenty-five years of experience in SaaS software for field service contractors, William is well-equipped to guide ServiceTrade into its next phase of growth and success. Former CEO and co-founder Billy Marshall will continue with the company as a strategic advisor, focusing on strategic customer development and driving customer feedback into our product innovation plans. William will lead the business in driving product innovation, enhancing our go-to-market strategies, and providing market-leading solutions for our customers. His focus on building effective leadership teams and fostering a positive company culture will be keys to our continued success. Join us in welcoming William Chaney to the ServiceTrade family and celebrating this exciting new chapter! #ServiceTrade #Leadership #Growth #Innovation #SaaS #FieldService #CommercialContractors #FireProtection #MechanicalContractors
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🚀 Exciting News from ServiceTrade! 🚀 We are thrilled to announce the appointment of William Chaney as our new Chief Executive Officer! With over twenty-five years of experience in SaaS software for field service contractors, William is well-equipped to guide ServiceTrade into its next phase of growth and success. Former CEO and co-founder Billy Marshall will continue with the company as a strategic advisor, focusing on strategic customer development and driving customer feedback into our product innovation plans. William will lead the business in driving product innovation, enhancing our go-to-market strategies, and providing market-leading solutions for our customers. His focus on building effective leadership teams and fostering a positive company culture will be keys to our continued success. Join us in welcoming William Chaney to the ServiceTrade family and celebrating this exciting new chapter! #ServiceTrade #Leadership #Growth #Innovation #SaaS #FieldService #CommercialContractors #FireProtection #MechanicalContractors
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⏱️ Promptly converting deficiencies into repair quotes is crucial for booking repair jobs and earning revenue. Aim to convert around 60% of deficiencies into quotes and send them ASAP. Data shows the sooner you send quotes after an inspection, the more likely customers are to approve. What You’ll Need: 📋 Efficient system for staff to receive deficiency reports soon after inspections. 💼 Manual or automated workflow for converting deficiencies into quotes. 🚀 Quick method for delivering quotes to customers. 👍 Easy process for customers to respond to quotes. Need more? Check out our recent blog post or book a demo: https://ow.ly/zBPk50SBZC9 #DeficiencyEfficiency #DeficiencyManagement #FieldService #RevenueGrowth #RiskMitigation #ServiceTrade #TechTraining #EfficientOperations"
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🌟 Elevate Your Service Operations! 🌟 Tune in to our live demo every Thursday at 2 PM Eastern and discover how ServiceTrade can help you: 🚀 Streamline operations 💪 Maximize technician productivity 💼 Increase sales ❤️ Strengthen customer relationships Imagine the impact of a 44% revenue increase. Register for our demo and learn how to achieve it! https://ow.ly/ZJB950SxWZ5 #MaintenanceContract #ServiceContract #SkilledLabor #IndustrialMaintenance #BuildingMaintenance
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Feeling overwhelmed by office coordination during busy periods? We understand the pressure and are here to help. Our new solutions page offers practical strategies to improve your office management and enhance productivity. Visit our site to learn more about how we can assist you in managing the busiest of seasons. Explore now or book a demo at https://lnkd.in/eyjbH-a2 #OfficeManagement #Productivity #ServiceTrade #MechanicalMaintenance #HVACMaintenance #HVACExpert #CommercialHVAC #HVACService
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📸 Enriching deficiency reports with notes, photos, and videos helps customers understand issues better and their severity. The added bonus? Including media with repair quotes boosts approval rates. Detailed records aid in dispute resolution and enhance customer understanding of facility risks. What You’ll Need: 📱 Tablet or smartphone for media capture. 🖇️ Efficient method to attach media to reports. 📤 Simple way to share attachments with customers. 🗃️ Record-keeping system for easy document retrieval. Read more about why this works and how to implement it here: https://ow.ly/AXAh50SxTRp #DeficiencyEfficiency #DeficiencyManagement #FieldService #RevenueGrowth #RiskMitigation #ServiceTrade #TechTraining #EfficientOperations
Why Your Deficiency Reports Should Include Images, Videos, and More | ServiceTrade
https://servicetrade.com
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Data shows top contractors record deficiencies in 25% of work orders, bringing in more high-margin repair revenue compared to peers documenting only 10%. Impactful deficiency management starts in the field with technicians who consistently identify and document issues. Are your techs set up to performing at their best? What You’ll Need: ✅ An efficient system for technicians to report deficiencies, ensuring centralized documentation. 💪 Training and motivation for techs to identify and document more deficiencies. 🌐 Optimized processes with ServiceTrade products. Read more here: https://lnkd.in/emPtUUW3 #DeficiencyEfficiency #DeficiencyManagement #FieldService #RevenueGrowth #RiskMitigation #ServiceTrade #TechTraining #EfficientOperations
Why You Should Report More Deficiencies (And How To Do It) | ServiceTrade
https://servicetrade.com
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Would you like more high-margin repair jobs on your schedule? How about less liability risk and more satisfied customers? Data shows that contractors who prioritize deficiency management grow faster, earning 2X more revenue per customer than their lower-performing peers. All while reducing their liability risks and building trust with their customers. Take a peek at our guide to help you achieve #DeficiencyEfficiency. https://ow.ly/LaQ650StXsw #DeficiencyEfficiency #DeficiencyManagement #FieldService #RevenueGrowth #RiskMitigation #ServiceTrade #TechTraining #EfficientOperations
The Deficiency Efficiency Guide: 5 Steps to Higher Revenue and Safer Facilities | ServiceTrade
https://servicetrade.com