Smart Energy Water

In this session, legendary world champion cricketer and inspiring leader Kapil Dev will share his insights on leadership in the age of AI, Energy, and Digital transformation. Drawing from his extensive experience as a World Cup Champion Cricket Captain, Entrepreneur, and Public figure, Kapil Dev will discuss how leaders can harness innovation to inspire and drive change. Key Discussion Topics - - Leadership in the Modern Age: The importance of vision, resilience, and adaptability in effective leadership. - Inspiring Innovation: How leaders can foster a culture of innovation within their teams and organizations. - The Role of AI and Digital Technologies: Impact on common people, leadership practices, decision-making, and its significance for billions in the context of energy and water. - Driving Sustainable Leadership in Energy: Kapil Dev’s perspective on the future of energy and the role of leaders in promoting sustainable solutions.

Did you know? The commercial and industrial (C&I) sector is a powerhouse, consuming 40% of global energy. ⚡ As this sector continues to innovate and expand, its hunger for energy grows, necessitating smart technology AI solutions and sustainable practices to meet future demands responsibly. In our latest blog post, we explore the key insights and strategic imperatives for utilities to cater to the unique needs of C&I customers and how AI platforms can support Net-Zero goals. What are these strategic imperatives? ✔️ Customer engagement ✔️ Communication channels ✔️ Intelligent demand response ✔️ Energy efficiency ✔️ Rebates & programs ✔️ Energy disaggregation ✔️ Portfolio management ✔️ Billing and payment processes ✔️ Reporting and analytics ✔️ EV management ✔️ Virtual power plants ✔️ ESG, sustainability and carbon emissions tracking Read the blog: https://lnkd.in/g97fFc7e #EnergyEfficiency #AIinEnergy #NetZero #SmartTechnology #ESG

🎉 Happy Emoji Day! 🤖💡 Today, we're celebrating the power of AI in utilities with a twist of fun and creativity! Like emojis, our AI-powered platforms connect customers, workforce, and service agents seamlessly. Communicate efficiently and enhance your customer interactions with our innovative solutions. Let's make every connection meaningful and impactful with the customer, just like the perfect emoji! 🌟  Give a thumbs up at: https://www.sew.ai/ #EmojiDay #AIinUtilities #Innovation #CustomerExperience

🎙️ Tune in to our latest podcast featuring Tony Williams, Vice President-SmartWX at SEW! 🌟 Discover why utilities should strategically adopt AI to enhance workforce experiences and optimize field service management. Key Insights: 🔍 Enhance asset management with AI for predictive maintenance and cost-effective decisions. 🔍 Improve scheduling and dispatch operations for efficient job assignments. 🔍 Utilize AI-driven insights for accurate work demand forecasting and resource allocation. 🔍 Integrate wearable AI technologies to boost productivity and safety. Know more about our SmartWX platform here - https://ow.ly/Yqzo50SA7mv #WorkforceExperience #FieldServiceManagement #DigitalTransformation

Streaming LIVE Now! The integration of Artificial Intelligence (AI) in Customer Experience (CX)   James Douglas, EVP of Customer Experience at Alectra, and Deepak Garg, CEO & Founder of Smart Energy Water, are going LIVE now and will unearth how AI is transforming customer interactions, optimizing service delivery, and fostering a sustainable future.   Please join us LIVE on LinkedIn https://lnkd.in/gQFPW68s

The integration of Artificial Intelligence (AI) in Customer Experience (CX) is revolutionizing the utility industry, driving operational efficiency and enhancing customer satisfaction.

Only a few hours to go! ⏳ Join our thought leaders as we kickstart our WE3 SmartTalk Live Series! Hear from James Douglas, EVP of Customer Experience at Alectra, and Deepak Garg, CEO & Founder of Smart Energy Water, as they unearth how AI is transforming customer interactions, optimizing service delivery, and fostering a sustainable future. Key questions to be addressed: 🔍 How can AI enhance customer experiences through personalized interactions and operational efficiency? 🔍 What benefits do AI-driven predictive maintenance and energy-saving recommendations offer utilities? 🔍 How can AI engage customers on energy consumption and sustainability, fostering informed decision-making? 🔍 What challenges and ethical considerations come with AI integration in the utility sector? Don’t miss out: https://lnkd.in/gTBV2vCj #AI #CustomerExperience #Utilities #Sustainability #SmartTalk #TechInnovation

“The integration of Artificial Intelligence (AI) in Customer Experience (CX) is revolutionizing the utility industry, driving operational efficiency and enhancing customer satisfaction.” Continuing our journey with the WE3 SmartTalk Live Series, we invite you to join us for tomorrow's session focusing on the transformative role of AI in the utility industry's customer experience landscape. In this session of the WE3 Smart Talk, James Douglas, EVP of Customer Experience at Alectra, will explore how AI is transforming customer interactions, optimizing service delivery, and contributing to a sustainable future. With Deepak Garg, CEO and Founder of SEW, steering the discussion, attendees will gain insights into the practical applications of AI in utilities, the challenges and opportunities presented by this technology, and how it can be leveraged to create exceptional customer experiences. https://lnkd.in/gTBV2vCj #WE3 #WE3SmartTalk #WE3Live #Event

Embracing the Digital Path to Optimize Field Service Delivery with SEW's Smart WX Platform Utilities need to embrace SEW's Smart WX platform for these four key reasons: Mobile Workforce Management: Increase field worker productivity, efficiency, safety, accuracy, and compliance. Enterprise-wide Collaboration: Leverage an AI-powered digital self-serve platform for real-time visibility into workforce operations, creating a connected ecosystem for seamless service delivery. Intelligent Scheduling and Dispatching: Ensure the right field worker is at the right place at the right time with intelligent scheduling and dispatch, improving first-time fix rates and customer satisfaction. Intelligent Decision Making: Enhance productivity and eliminate operational inefficiencies using AI-based analytics. It's time for utilities to embrace smart technologies and connected field service management platforms to revolutionize the industry and meet the growing demand for intelligent solutions. https://ow.ly/slm450SznzK #SmartWX #Utilities #DigitalTransformation #FieldServiceManagement #Innovation #Efficiency #AI

As energy costs rise, families face the tough choice between heating their homes and affording other essential needs. It’s not just about monthly expenses; it’s about the relentless pressure these costs exert on already stretched budgets. To address the complexities of energy assistance for low-income households, digital customer experience CX platforms integrated with data science can play a pivotal role by offering innovative and user-centric solutions. Let's decode the 3 key takeaways these platforms can make a significant difference: Step 1: Simplifying Application Processes Step 2: Enhancing Awareness and Outreach Step 3: Improving Communication and Support Learn how by leveraging customer-centric approach not only promotes the adoption of energy-efficient practices but also reinforces the utility's commitment to sustainability and efficient service delivery. Read the Blog- https://ow.ly/Uw4A50Sznx1 #EnergyAssistance #DigitalCX #CustomerExperience #EnergyEfficiency #Sustainability #Utility #AffordableHousing