Solvemate

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine approach means it learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. We have a dedicated team to help you every step of the way with industry-specific best practices to ensure you see value within weeks. Brands benefit from a highly personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. Solvemate has empowered innovative, growing companies to improve their customer experience and is trusted by brands such as On Running, musicMagpie, egym, andJustPark. Learn more at solvemate.com.

Website

https://www.solvemate.com/en/

External link for Solvemate

Industry

IT Services and IT Consulting

Company size

11-50 employees

Headquarters

Berlin, Berlin

Type

Privately Held

Founded

2015

Specialties

machine learning, artificial intelligence, customer support, chatbots, customer service, customer service automation, service experience, and self-service support