SCAN

SCAN has been named to the 2024 Fortune Best Workplaces for Millennials list! This marks the third year that SCAN has earned a spot on Fortune’s Best Workplaces List: - 2023: Named as a Fortune Best Workplaces for Women - 2022: Named as a Fortune Best Workplace in Aging Services 2022 (At Home Care) - 2021: Named one of Fortune’s Best Workplaces in Aging Services™ 2021 (At Home Care) "We take pride in building a diverse team across age, gender and culture, and appreciate all of the innovative thinking and individual perspectives employees bring to our mission to keep seniors healthy and independent,” said Lindsay Crawley-Herbert, SCAN’s Chief People Officer. “We are sincerely thankful for our colleagues and how they contribute to creating a unique, welcoming and rewarding work environment.” Learn more at: https://ow.ly/EBou50SFo1x

SCAN has been named to the 2024 Fortune Best Workplaces for Millennials list! This marks the third year that SCAN has earned a spot on Fortune’s Best Workplaces List: - 2023: Named as a Fortune Best Workplaces for Women - 2022: Named as a Fortune Best Workplace in Aging Services 2022 (At Home Care) - 2021: Named one of Fortune’s Best Workplaces in Aging Services™ 2021 (At Home Care) "We take pride in building a diverse team across age, gender and culture, and appreciate all of the innovative thinking and individual perspectives employees bring to our mission to keep seniors healthy and independent,” said Lindsay Crawley-Herbert, SCAN’s Chief People Officer. “We are sincerely thankful for our colleagues and how they contribute to creating a unique, welcoming and rewarding work environment.” Learn more at: https://ow.ly/EBou50SFo1x

The Future of Service: "I think it's going to be a blend of technology and human service." — Troy Shaffer, VP Contact Center Operations at SCAN Health Plan. I had the pleasure of having Troy on The Uprising Show, where we went deep into the topic of Healthcare Operational Efficiency. This is one of the clips where Troy mentions something really profound about the use of AI in healthcare operations. "Superhuman Staff Efficiency" - It's not about, like, you know, getting rid of our staff. Check out this full episode here - https://lnkd.in/eHHduwpR #TheUprisingShow #HealthcarePodcast #TopHealth #VivekNanda #TroyShaffer #HealthPlans #HealthcareOperations #HealthcareAI #Healthtech

As members themselves, our Senior Advocates have a personal understanding of the daily challenges older adults face and play a crucial role in helping SCAN's members navigate their benefits and care. They also know how to have a rip-roaring time at the Mid-Year Advocate Showdown! Senior Advocates from all over wrangled up a great time filled with food, music, and dancing! Hats off to everyone who made the event a success and to our Senior Advocate team for all that you do for our members!

SCAN Embrace has opened a new clinician office in Grand Court of Mesa Senior Living! This opening marks SCAN Embrace's expansion into Maricopa County. We look forward to serving our members and enabling them to stay healthy and independent in the comfort of their own homes. A huge thank you to everyone involved in organizing the event and to all of our supporting partners who helped us celebrate!

"...by aligning broker payments to health promotion work, the potential improvements in health outcomes could be transformative for the US healthcare system." SCAN CEO Sachin H. Jain, MD, MBA shares his thoughts on the future of the Medicare Advantage broker industry and the shift of broker roles to "community health brokers" in his latest Forbes column: https://ow.ly/184V50SAB3L

I’m thrilled to share news of several new appointments and promotions at SCAN to position us for an even brighter future. -Senthu Arumugam has joined us from McKinsey & Company as our new Chief Transformation Officer. He will lead our efforts in analytics and operating model transformation. -Francesca Rinaldo MD, PhD has joined from CareLinx by Sharecare us as our Chief Clinical Innovation Officer. She will support our clinical model development of SCAN Health Plan and our diversified clinical assets. -Nishant S. has joined us from CleverCare as our new Chief Marketing Officer. He will support our direct to consumer marketing and brand efforts. -Annie Low has joined us as our Corporate Vice President of Quality and Healthcare Services. She leads SCAN’s five-star strategic initiatives and SCAN’s healthcare services processes and programs. -Rona Li has been promoted to Corporate Vice President, Diversified Businesses and Corporate Development, where she will focus on operational excellence and growth of our diversified entities: Welcome Health, Healthcare in Action, myPlace Health, and Homebase Medical. She also leads our passive investment portfolio and corporate M&A activity. Our goal with these appointments is to extend SCAN’s timeless mission of keeping seniors healthy and independent to even more people in new ways. Please visit our website to learn more and to apply to any open positions on their teams! https://lnkd.in/gwZ9vpCr

How does labor arbitrage affect value-based care? Why isn't it discussed more often? SCAN CEO Sachin H. Jain, MD, MBA shares his take on what an excellent health care should actually look like at Fortune Brainstorm Health:

Early in my career, I met Medicare Advantage sales representatives and brokers who did far more than just sell. They worked as community health workers for the people they served. The first of these was Theresa Martinez with whom I first worked at CareMore Health and now work with at SCAN. Theresa and her colleagues made appointments. They checked in on frail elderly and helped address loneliness. They made sure prescriptions and refills were filled. They motivated behavior change in people who needed help. With increasing scrutiny on broker commissions and sales behavior in Medicare Advantage, I believe we must transform the role of brokers more formally into ”community health brokers” (credit to Stanton Sasaki for this naming). The Centers for Medicare & Medicaid Services should reboot broker commissions and residuals and tie them to health-oriented behaviors like: -Helping people navigate the healthcare system, with an emphasis on connecting them with preventative medical care -Advocating for people when they are having trouble accessing needed services and benefits -Promoting healthy habits and behavior change that can obviate the need for expensive medical care -Accessing community and other public resources that can improve health outcomes I describe my thinking on the future of the Medicare Advantage broker industry in my latest Forbes column. Changing the role of the “broker” could be a massive expansion of the healthcare workforce and a force-multiplier for efforts to improve population health. https://lnkd.in/gRdJMqsJ

New appointments and promotions are giving a boost to SCAN's growth and diversification strategy. "For 47 years, SCAN has been a leader in caring for older adults,” said Karen Schulte, SCAN Health Plan’s President of Medicare. “The changes to our leadership team will guide our work and bring new energy to our mission to keep seniors healthy and independent." The list of distinguished talent includes: - Senthu Arumugam, Chief Transformation Officer - Francesca Rinaldo MD, PhD, Chief Clinical Innovation Officer - Nishant S., Chief Marketing Officer - Annie Low, CPA (inactive), Corporate Vice President of Quality and Healthcare Services - Rona Li, Corporate Vice President, Diversified Businesses and Corporate Development Read more: https://ow.ly/Vers50Sz0hk