United Language Group

Our July Employee Spotlight is Abhijit Sahu, who works as a Technology Compliance Analyst in our Mumbai office. Abhijit has been with us since 2022. He calls ULG his second home thanks to his wonderful colleagues and amazing boss. Aside from his team, his favorite part of working here is the culture of continuous learning and support, where everyone is encouraged to pursue their interests and grow. At work, Abhijit enjoys working with his team of experts to make sure that our compliance projects and information security procedures are rock-solid. The accomplishment he’s most proud of is leading projects that help ULG implement security certifications like ISO 27001 and HiTRUST, protecting our customers and the people they serve by safeguarding their sensitive data, and he’s constantly looking for ways to make our information security even more effective. His favorite ULG memory is the party nights his team has regularly, where they meet up at a pub to hang out, catch up, and enjoy an array of tasty snacks and beverages. Outside of work, you’ll find him traveling, exploring the hill stations of India, cooking, or diving in to learn about the latest technologies. He speaks Odia, Hindi, and English. His favorite word is “manifest,” because it reminds him to live with intention and clarity for the future. His motto is “Stay humble and think positively.” Thank you, Abhijit, for taking the time to tell us about your time at ULG, and for all that you do for ULG and for our customers!

We love AI. But AI translation is NOT the golden ticket to global growth. Here’s why: As with any new technology, success depends on strategy, and since every strong strategy starts with asking the right questions, here is a checklist to help you decide if your organization is ready to add AI-powered MT to your localization toolbox. Before you dip your toes into AI translation, make sure you: ☑️ Define the goals you want to achieve with AI, like budget optimization, faster market entry, or better consumer support, and KPIs to measure MT performance and success. ☑️ Audit and update your Translation memory (TM) and glossaries for accuracy and relevance to provide high-quality training data. ☑️ Figure out which of your content is suitable for MT and what needs a human touch. ☑️ Select secure, customizable MT engines that align with your business goals and train them with company-specific terms and industry jargon. ☑️ Make sure MT tools meet your data privacy and security requirements and examine legal and regulatory implications. ☑️ Determine how you'll integrate AI translation into your CMS and workflows. ☑️ Arrange human review and editing for machine-generated translations. ☑️ Train and upskill your team for effective MT tool usage. ☑️ Select a vendor for AI translation services based on support, technology, customization, and post-editing services, and conduct a pilot test before full-scale implementation. Follow us for more insights on how to deploy MT effectively or reach out to our experts to see how we can help! #MachineTranslation #AI #Localization

Does localization HAVE to be so complicated? 😫     Learn about the top challenges and how to simplify your process. 🌍✨    Swipe through our carousel to discover the top 5 challenges in localization, plus strategies and tools to overcome them.      #Localization #Translation  

Busy healthcare providers: Ready to streamline the language access you offer your patients? Now you can instantly access ULG interpreters services in over 250 languages with just a click from the Epic EHR. “Language access can be a matter of life or death in healthcare,” says James Dodson, ULG’s EVP of Interpretation. “Now, healthcare professionals are one click away from an interpreter, directly from the Epic EHR they are already using during the appointment.” Our Epic integration helps providers: ✔️ Save time: No need to exit the EHR or use separate devices. ✔️ Provide higher-quality care: Early engagement with interpreters reduces miscommunication and errors. ✔️ Support compliance: Guarantees patient confidentiality and security while providing equitable access to care. Contact ULG today to learn more about our Epic EHR integration. #LanguageAccess #Interpretation #Interpreting

🌟 "Ever been 'shocked' by exceptional service? Our customers have! Here's what they have to say: 💬 "A pleasure to work with such a professional and dedicated team!" 💬 "Exceptional professionals with quick turnaround!" 💬 "Shocked at how good the translation was!" We take pride in our professional and dedicated team, our ability to provide quick turnarounds, and the outstanding quality of our translations. Thank you to our amazing clients for your feedback and trust, and to our incredible team and superb linguists for making it all possible! Want to improve your global communication and reach new markets effectively? Connect with us to see what our clients are talking about: https://hubs.la/Q02GmhV60 #Translation #Interpreting #ULGDelivers

Today’s Word of the Day comes from us from German. “Fernweh” means “a longing for distant places; the desire to travel.” Feeling fernweh this summer? Where would you like to go? Share your dream destinations in the comments! #Language #German

What if we told you that you could reduce your translation turnaround time by 50%? At United Language Group (ULG), our proactive Language Asset Management (LAM) program is designed to streamline your processes and deliver impressive results. Here’s how our LAM program makes a difference: ✅ Reduces turnaround time by up to 50% via advanced AI and centralized management of Translation Memory and Glossaries (collectively called assets). ✅ Improves consistency by up to 35%: Regular asset clean-ups ensure your brand message is consistent globally. ✅ Maximizes your translation budget by up to 60%: Strategic management of glossaries and translation memories optimizes your resources. Our dedicated team uses AI to maintain your language assets, ensuring every term and translation aligns perfectly with your brand’s voice and style. This proactive management means fewer revisions, faster approvals, and a smoother path to market. Contact us today to move toward faster, more efficient, and cost-effective global communication: https://hubs.la/Q02G0YXz0 #Translation #Localization

Want to enhance customer loyalty and satisfaction with your multilingual clients? Poor language quality can be a major roadblock. Find out how to improve the translation and interpretation services you offer your customers in the latest edition of our newsletter. #CustomerExperience #Translation #Interpretation

Are your interpretation services giving your multilingual customers the extraordinary experiences they deserve, or are they just 'good enough'? 🌟 Remember, every word interpreted is an opportunity to build trust, loyalty, and a sense of belonging. Improve the interpretation experience through strong language access planning. Here's how👇 1️⃣ Assess & understand your audience: What languages do they speak? What cultural nuances matter to them? 2️⃣ Tailor your solutions: there is no one-size-fits-all approach. Whether it's Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), or On-Site Interpretation (OSI), each mode has its unique advantage. Choose what aligns best with your customer's needs. 3️⃣ Integrate tech solutions effectively: Integrating technology like AI and real-time translation tools can enhance the efficiency and accuracy of interpretation, ensuring seamless communication flows. 4️⃣ Train for cultural competency: Our interpreters are not just language experts; they are cultural liaisons. Regular training in cultural nuances ensures empathy and relevance in every interaction. 5️⃣ Measure and optimize: Gather feedback, analyze the effectiveness of your interpretation services, and be ready to adapt. It’s all about evolving with your customer’s needs. 🔔Ready to transform your multilingual customer experience from 'good enough' to 'great'? Follow us for more insights on how to make every conversation count or contact our experts for personalized solutions! #Interpreting #Interpretation #CustomerExperience

High-quality language services are essential for clear communication, brand consistency, and customer satisfaction around the globe. 🌏 Whether it's translation, interpretation, or localization, getting it right can make a big difference for your business.