UrbanStems

We’re excited to have been featured in Entrepreneur Media’s July-August 2024 Issue in a piece titled "How AI Helped My Business." In this piece, our CEO, Meenakshi Lala, explains how incorporating Zendesk AI helped streamline our customer service, leading to a 39% reduction in tickets within three months.

We're thrilled to share an in-depth interview with our CEO, Meenakshi Lala, on 1-800-D2C! In this piece, Meenakshi shares her insights on the challenges and successes of being a D2C brand. Read the full interview here: https://lnkd.in/eeNHG5B3

Our journey with Zendesk AI has transformed the way we connect with our customers at UrbanStems, enhancing every interaction with faster and more personalized service. Just a few months after deploying this new tool, we’ve already seen huge returns. Read the full article featuring our Director of Customer Happiness, Laura McDonald, here: https://lnkd.in/enn_NRfB

We’re excited to share UrbanStems' feature in Washington Business Journal. Under our CEO Meenakshi Lala's leadership, we’re focused on profitability by cutting expenses, consolidating fulfillment centers, and targeting our marketing efforts. Despite pandemic disruptions and leadership changes, Meenakshi is steering us towards a profitable next fiscal year. Read the full article to learn more about our journey: https://lnkd.in/e_unXziU

Many thanks to Bloomberg for having our CEO Meenakshi Lala interview on Bloomberg Markets this morning! Watch the full clip to learn about how we’re keeping up with inventory, sourcing, and trends during this Mother’s Day season, as well as what sets UrbanStems apart from our competitors. https://lnkd.in/dVjuq2rw

We're so excited to be NYT Wirecutter's pick for Best Flower Delivery Service! Read their thoughtful review about what makes us stand out amongst our competitors: https://lnkd.in/gjYpTU4C Thanks to everyone on our team who worked so hard to uphold our mission of high design florals with a reliable, streamlined service.

You don’t have to wait for Mother’s Day to show appreciation for your mom. Shower her with love in flower form from one of Vogue’s go-to online floral delivery services - us. Read the full article here: https://lnkd.in/gAiBK9BX

It’s never too early to think about Mother’s Day. Surprise Mom monthly with a flower subscription delivered right to her door. Read the full article here: https://lnkd.in/e3vXsgMi

A flower subscription is a gift that keeps on giving - for yourself or a loved one. In case you needed a nudge, Glamour named us Best Flower Subscription Overall! Read the full article here: https://lnkd.in/e8FvTX5X

Spring (and Easter) is right around the corner. Celebrate with fresh blooms that bring a little sunshine indoors. Read the full article here: https://lnkd.in/er6W4zam