What if you could access the most relevant insights, when and how you needed them - all in a single solution? 👉 As part of our April 2024 product release, we're introducing: 🚂 Our new Feedback Engine ✨ AI-powered surveys 💡AI themes 👥 Purpose-built audience solutions Get the fast facts here, and learn more at: https://lnkd.in/eZdSuTiy
UserTesting
Software Development
Los Gatos, California 162,554 followers
Human understanding. Human experiences.
About us
UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input earlier in the process, helping to reduce guesswork, and bring experience data to life with human insight.
- Website
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http://www.usertesting.com
External link for UserTesting
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Los Gatos, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- customer experience, product management, product development, CX, UX, marketing insights, product insights, competitive analysis, human insights, customer journey, customer journey mapping, ROI, human insight, artificial intelligence, AI, machine learning, ML, and user experience
Products
UserTesting
Customer Experience Management Software
UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. UserTesting has been named one of the best places to work by: Fortune, Financial Times, Inc. and SF Business Times. To learn more, visit www.usertesting.com. Locations: San Francisco, Atlanta, Edinburgh, and at home anywhere (aka Remote).
Locations
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Primary
1484 Pollard Rd
#271
Los Gatos, California 95032, US
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3453 Pierce Dr NE
Chamblee, Georgia 30341, US
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80 George Street
Edinburgh, Scotland EH2 3BU, GB
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Carrer Tarragona, 161
Barcelona, 08014, ES
Employees at UserTesting
Updates
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How can your teams benefit from our July product release? 👀 Maximize your time ⏰ Save time with enhanced AI-powered surveys and easy insight-sharing, fostering collaboration at every stage of product development. Enhanced insights with AI-powered surveys 💡 Enjoy greater flexibility for gathering insights with branching logic, image tasks, and matrix questions now available for our AI-powered surveys. Drive efficiencies early in product development ✅ Enterprise-sharing capabilities and insights available where you and your stakeholders work, with the capability to embed and play publicly shared UserTesting videos, highlight reels, and clips directly within Confluence whiteboards. Improve audience targeting 🎯 Screener guidance helps teams improve survey targeting with suggestions to make screener questions more effective. Get the full story here: https://lnkd.in/gvkY8-aK
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Did you know 50% of consumers might switch healthcare providers for a better digital experience? Intermountain Health recognized this and embarked on a mission to enhance their online scheduling process. Their approach included: 🔍 Analyzing web analytics and customer feedback 💡 Prototyping and usability testing 📈 Implementing data-driven redesigns By making provider availability and details easily accessible, they achieved a 39.6% higher completion rate in new provider scheduling! 🏆 Result: 87% YoY growth in online scheduling and an influx of five-star reviews! 🌟 Discover how they did it and the impact of their efforts. https://lnkd.in/ewYSAYQE
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What will you do with the time our newest platform releases save you? 👀 We've shared 3 can't-miss highlights from this release in less than 60 seconds here, but you can take some of that time saved and learn more at the link below 👇 https://lnkd.in/gvkY8-aK
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In our latest #InsightsUnlocked episode, we chat with Parisa Bazl, Head of UX at Commvault Systems, about creating design systems that seamlessly connect designers and developers. ✨ Parisa shares her strategies on: Implementing frameworks that scale efficiently 🛠️ Overcoming resource challenges in large enterprises 📈 Bridging the gap between design and development through object-oriented methods 🤝 She also dives into: The evolving role of AI in design 🤖 The importance of diversity in tech 🌍 Her impactful program training underprivileged youths in UX skills 🎓 Tune in and learn how to build trust, empower teams, and stay ahead in the ever-changing tech landscape. 🎧✨ #ScalableDesign #UXInnovation #TechDiversity #HumanCenteredTech #AIDesign Listen now: https://lnkd.in/eFvPcBKU
How to build scalable design systems that unite designers and developers
UserTesting on LinkedIn
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Elevate your UX & boost conversions! 🛒 Join us for our upcoming webinar "Elevate UX: How Retailers Can Boost Conversions" on Thursday, July 25, 2024, at 2:00 PM EDT. 🌟 Learn the essentials of experience benchmarking 🌟 Discover real-world study examples 🌟 Uncover strategies to amplify UX and drive business success Don't miss out on insights that could transform your digital experiences! 📈 Register now and secure your spot: https://lnkd.in/e8tFWhBq
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Have you purchased anything on social media? Maybe Facebook Marketplace or TikTok Shop? 🛍️ 7 in 10 respondents who have described it as a positive experience. ✨ Check out the full results of our latest survey and see how people are really shopping on social media. 👇 https://lnkd.in/eXse46yV
As seen on my feed: a global study of social media shopping behaviors
usertesting.com
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The secret to a great customer experience? Consistently listening, learning and taking action on feedback. At KeyBank, the team didn’t just sit back when ATM functionality changes led to confusion. They sprung into action. The UserTesting platform provided critical client insight, highlighted problem areas, and pinpointed potential fixes. 💡 The result? A whopping 44% increase in their Net Promoter Score. 📈 Here’s to embracing change and innovative solutions powered by human-centered design!👇 https://lnkd.in/gtJXfkZz
KeyBank + UserTesting | UserTesting
usertesting.com
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Maximize your online sales! 🚀 Join our exclusive webinar on July 11 at 11:00 a.m. PT / 2:00 p.m. ET with UserTesting CMO Michelle Huff and VP, Principal Analyst at Forrester, Brendan Witcher. Get insider insights on the top 25 US retailers, explore best practices, and explore strategies to elevate your digital experience. Don't miss this opportunity to learn how to increase your customer satisfaction and return purchasers. 📈 Claim your spot now: https://lnkd.in/esHXa32P
Secrets of Digital Excellence Revealed: Insider Insights From the Top 25 US Retailers
usertesting.com
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In the latest episode of Insights Unlocked, Nathan Isaacs, MBA chats with Alex Wilson, MBA, VP, Design System Engineering Lead at T. Rowe Price, live from the UXDX conference in NYC! 🌆 Alex reveals a game-changing approach to managing design systems: treat them like a business. 🏢✨ Key Takeaways: Think of your design system as a product and your team as an internal business unit. 📈 Focus on internal customers to boost adoption and support. 💼🤝 Overcome resistance by engaging design system leaders. 🗣️ Ready to transform your design strategy? Tune in to discover actionable insights that can drive growth and value in your organization. 🎧👇 #UX #DesignSystems #DesignThinking #UXInnovation #LeadershipMindset #ProductManagement 🔗 Listen Now: https://lnkd.in/eEzVr94F
Why your design system needs a business-centric approach
UserTesting on LinkedIn