Diana Kearns-Manolatos (she/her)

The digital revolution is upon us, pushing organizations to adapt—yet, despite significant investments in technology, many struggle to reap the anticipated rewards. A recent Deloitte study uncovers a crucial component that can make or break a transformation: digital change capabilities. This action is not just about implementing new technology; it’s about cultivating a culture and workforce ready to embrace the change that accompanies it. This is where digital transformation becomes a… Show more

The digital revolution is upon us, pushing organizations to adapt—yet, despite significant investments in technology, many struggle to reap the anticipated rewards. A recent Deloitte study uncovers a crucial component that can make or break a transformation: digital change capabilities. This action is not just about implementing new technology; it’s about cultivating a culture and workforce ready to embrace the change that accompanies it. This is where digital transformation becomes a double-edged sword for businesses: Wielded effectively, change drives substantial market value; mishandled, it can hinder progress and erode value. Show less

We’ve identified which cloud technologies have the biggest impact on four business priorities.

Explore the leadership principles for scaling agile successfully and how leadership's approach can make or break a scaled agile framework initiative.

Center for Integrated Research interviews, subject matter expertise and analysis contributing to this article.

While the threats to digital trust are well known to leaders, most still grapple with finding the best solution to address today’s needs. As companies continue to embrace a hybrid digital workplace model and digital attack vectors increase, it’s increasingly important for data to be protected as a greater number of unencrypted home networks now have access to company data. To take a pulse on how organizations can utilize cloud innovation and security as an essential technology to an… Show more

While the threats to digital trust are well known to leaders, most still grapple with finding the best solution to address today’s needs. As companies continue to embrace a hybrid digital workplace model and digital attack vectors increase, it’s increasingly important for data to be protected as a greater number of unencrypted home networks now have access to company data. To take a pulse on how organizations can utilize cloud innovation and security as an essential technology to an organization’s digital trust strategy, we sat down with Deloitte’s Chief Cloud Strategy Officer David Linthicum and asked what he’d suggest for a CEO thinking about digital trust of data and information and advanced technology solutions. Show less

Leaders can enhance digital trust, but it's difficult to know where to invest. Out of a crowded field, these four digital trust solutions deserve attention.

Tighe Wall, the chief digital officer at Contact Energy Limited, says he barely talks about digitalization, focusing instead on how to fundamentally transform the business.

In our recent Deloitte Insights research, “A new language for digital transformation,” we assert that digital is a means to an end, not an end in itself. It involves understanding change across the industry and organization as well as how to harness that change for competitive advantage—and, most critically, how to enable that advantage with technology to win. Digital transformation is the ability to adopt or apply technology to constantly evolve and reinvent to support an overarching business… Show more

In our recent Deloitte Insights research, “A new language for digital transformation,” we assert that digital is a means to an end, not an end in itself. It involves understanding change across the industry and organization as well as how to harness that change for competitive advantage—and, most critically, how to enable that advantage with technology to win. Digital transformation is the ability to adopt or apply technology to constantly evolve and reinvent to support an overarching business strategy and to achieve transformative change. A digital strategy that factors these five digital imperatives—experiences, insights, platforms, connectivity, and integrity—can enable organizations to more effectively digitally transform. Show less

Machine learning models and other digital tools are helping the insurance giant innovate new ways to serve its customers, according to Chief Data Scientist Robert Huntsman.

Providing equitable access to experiences can aid in creating a diverse and inclusive workforce

Organizations can leverage industry clouds to enable strategic transformation and stay on the cutting edge

Pursuing digital transformation may not be simple, but it’s a priority at a company committed to uncovering consumers’ personal health care needs.

Cloud strategy: Agility, complexity, and business-aligned

Advisor featured in paper acknowledgements. SME and research advisor across survey, analysis, interview, outline and draft.

Keep cloud momentum going by avoiding an adoption plateau: Organizational and workforce alignment is more important than ever to realize meaningful returns from your cloud investment

While many organizations have developed digital strategies, they struggle to truly transform in a way that is aligned with their organization’s strategic ambitions and demonstrates clear impact. Digital transformation is about more than user experience (which can be thought of as cosmetic surgery) and requires core transformation (which can be more like open-heart surgery) to create the systems transformation needed to enable the adaptive organization.

Many organizations struggle to advance digital transformation, often pursuing a technology-first approach rather than leading with strategy. A common language that transcends technology could be the key to making transformations stick.

Organizations still struggle to advance digital transformation. A common language that transcends technology could be the key to strategic transformation.

How organizations can focus on optimizing their workforce in a post-pandemic world.

Executives can identify the business processes that need to be transformed to create a range of potential outcomes where cloud is uniquely positioned to support the organization.

Different parts of the organization often have competing priorities for cloud innovation programs. By using scenario thinking, CIOs and other company leaders can better align business goals with technical requirements and gain economies of scale across these efforts.

According to Deloitte’s 2021 Global Marketing Trends, 57% of respondents said their organizations significantly altered digital platforms to better meet customer needs in response to the pandemic. And indeed, customers have come to expect increasingly on-demand, personalized, and memorable experiences as table stakes, no matter the industry or interaction. This has placed pressure on organizations to create customer-first strategies that use cloud to power a range of innovative customer… Show more

According to Deloitte’s 2021 Global Marketing Trends, 57% of respondents said their organizations significantly altered digital platforms to better meet customer needs in response to the pandemic. And indeed, customers have come to expect increasingly on-demand, personalized, and memorable experiences as table stakes, no matter the industry or interaction. This has placed pressure on organizations to create customer-first strategies that use cloud to power a range of innovative customer experiences enabled by the chief marketing officer (CMO), chief experience officer, and product innovation teams—and, of course, the cloud itself. Show less

Are you a reactive responder? Our latest cloud innovation blog uncovers business and technology strategies of companies that take this approach. The reactive responder is just one of many #cloud innovation scenarios. Learn more about why companies need to better align strategies and create economies of scale in our latest blog.

Are you a reactive responder? Our latest cloud innovation blog uncovers business and technology strategies of companies that take this approach. The reactive responder is just one of many #cloud innovation scenarios. Learn more about why companies need to better align strategies and create economies of scale in our latest blog.

In an environment where organizations constantly need to innovate, evolve and change, digital enterprises have proven their capacity to drive financial value and competitive advantage. While many technologies will be part of a company’s digital strategy, the cloud will almost certainly be one of them.

Cloud innovation programs have competing priorities across the c-suite. Organizations can better align business outcomes with technical requirements and gain economies of scale across these programs with scenario thinking.

An integrated cloud-cyber team can assess a host of risks associated with the journey to a cloud environment and build security in by design.

The cloud controls framework can begin with an understanding of the data requirements and encompass controls for users, identities, networks, infrastructure, and applications, including core applications

Our analysis of the State of AI survey data has found that cloud ML users believe that AI technology is essential for business success. Cloud ML adopters are almost twice as likely, compared with the rest of the respondents (defined as “others”), to say that AI technologies have a critical strategic importance today, as well as two years from now. This translates to a much more effective and active AI program.

An integrated approach can help build business and technology resilience, which can act as a differentiator for companies focused on building consumer trust.

When organizations bring machine learning efforts to the cloud, the benefits can include speed, productivity, and technology. The key is to start with a business case, assess data and model requirements, invest in the right talent, and adopt a ‘fail fast’ mindset.

Many organizations globally are migrating from legacy on-premises infrastructure to the cloud with the objective of increasing business agility and resilience, but some have failed to realize the benefits that modernization provides: an opportunity to also improve their cybersecurity posture. Misconfiguration risk is one of the top technical risk challenges to consider.

Workforce ecosystems—comprising internal and external contributors—will be a prime feature of future workplaces. How can organizations adopt an integrated approach to managing their workforces?

When migrating to the cloud to modernize applications, DevOps and DevSecOps, as an architecture process, can enable organizations to rethink and rearchitect the security model with a “security by design” approach. If done right, organizations stand to create more secure and agile applications that balance the need for continuous releases in an evolving threat landscape with building customer trust.

Five cloud-edge trends and how organizations can stay ahead of them.

3 use cases where organizations can use cloud for social good.

As organizations embrace next-generation technologies to drive their social impact strategies, this article explores three use cases for social good: virtual learning, precision agriculture, and mobility infrastructure.

Legacy infrastructure modernization and cloud migration programs should consider a cyber-forward cloud strategy to implement the relevant mix of security, trust, and business agility, and enable a stronger consumer experience.

Cloud migration will likely be an integral component of the IT modernization road map and an intentional “security by design” approach that infuses cyber-first thinking into the operating model can be a competitive differentiator for organizations looking to achieve business resilience, enhanced security, and improved customer trust.

One of the biggest trends Deloitte is seeing as organizations rethink their talent and hiring strategies in the year ahead is how to activate their internal talent marketplaces. In 2020, Deloitte published research on ‘Activating the internal talent marketplace’ and since then has continued to work with clients and industry partners to further define its value and strategic positioning as a next-generation talent operating model. Here are five key questions answered for organizations looking to… Show more

One of the biggest trends Deloitte is seeing as organizations rethink their talent and hiring strategies in the year ahead is how to activate their internal talent marketplaces. In 2020, Deloitte published research on ‘Activating the internal talent marketplace’ and since then has continued to work with clients and industry partners to further define its value and strategic positioning as a next-generation talent operating model. Here are five key questions answered for organizations looking to better understand and articulate the value of the internal talent marketplace as part of their transformation journey. Show less

Center for Integrated Research Team analysis: Organizations are increasingly composed of distributed, unintegrated, and diverse workforces. The workforce ecosystem approach can help leaders align their workforce strategies.

COVID-19 has driven a fundamental shift in technology architecture, pressing many organizations to accelerate cloud migration. With the future of work on fast forward, infrastructure suddenly holds new potential for competitive advantage.

Start with the business case, assess your data and model requirements, invest in the right talent, and be willing to fail fast to reap the maximum benefits from cloud machine learning.

The pandemic has forced organizations to innovate products and services and to rethink existing R&D strategies. Organizations have had to look for new ways to share information with privacy in mind and collaborate globally—at unprecedented speed. While this change is happening across almost every industry, the stakes have been particularly high in the life sciences and health care industries.

The emerging technologies of the Fourth Industrial Revolution have a vital role to play as we recover from the COVID-19 pandemic and rebuild our economies.

Life sciences and health care organizations appear at an inflection point with a unique opportunity to advance public/private information-sharing for a break-the-glass scenario that could save lives.

This blog post is the latest in a four-part series on our thinking about the future of a cloud-enabled work infrastructure and how COVID-19 has been an accelerator for organizations planning to scale up their cloud infrastructure.

While cloud is the solution many organizations are pursuing to address their remote work infrastructure needs, the journey to the cloud is not always an easy one. There is a certain level of complexity that goes with cloud migration. This complexity is only compounded by the new challenges organizations are experiencing in a distributed work environment.

Dynamic business challenges, workforce skills shortages, and emerging digital technologies continue to push new workforce management practices that, if embraced, could serve as a major competitive differentiator for businesses. At the heart of that change is the relationship between the employer and the workforce, which needs to shift to enable mutually inspired opportunities. That shift has been underway with the evolution of the Social Enterprise.

The COVID-19 pandemic has wreaked havoc on the economy, no doubt, but it has provided opportunities for companies to modernize their business infrastructure (in some cases just to survive), and therefore, accelerate their cloud adoption. That accelerated adoption is underway. Cloud spending increased by 11% in Q2 2020 over the same period last year.1 Companies that move quickly to follow the cloud adoption trend will have the opportunity to rethink how they operate—and to reshape their… Show more

The COVID-19 pandemic has wreaked havoc on the economy, no doubt, but it has provided opportunities for companies to modernize their business infrastructure (in some cases just to survive), and therefore, accelerate their cloud adoption. That accelerated adoption is underway. Cloud spending increased by 11% in Q2 2020 over the same period last year.1 Companies that move quickly to follow the cloud adoption trend will have the opportunity to rethink how they operate—and to reshape their business to use cloud as a competitive differentiator. Show less

The future of cloud-enabled work infrastructure is a tango of multicloud solutions, federated security, and distributed DevOps.

As internal talent marketplace strategies rapidly evolve, iterative design can accelerate adoption and transform the way organizations think about the future of work, the workforce, and the workplace.

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