Heather Hernandez

A computer-based system and method for managing multivariant transactions having non-linear components is provided. A database of users includes user profiles with information corresponding to the respective user. The system also includes or maintains a database of transactions between or among users, the transactions including proposed transactions and completed transactions. Software is provided enabling the pairing of at least one non-linear non-financial variable with at least one… Show more

A computer-based system and method for managing multivariant transactions having non-linear components is provided. A database of users includes user profiles with information corresponding to the respective user. The system also includes or maintains a database of transactions between or among users, the transactions including proposed transactions and completed transactions. Software is provided enabling the pairing of at least one non-linear non-financial variable with at least one transaction between or among users, the non-linear non-financial variable received from one of the users involved in the transaction. Where the transactions are specific performance transactions, they can be weighted differently with respect to each other based on type or based on at least one of either the performer or the recipient of the specific performance transaction. Optionally, user profiles include a trustworthiness score generated based on an aggregation of the user's specific performance transactions with other users. Show less

Systems and methods to provide for social media monitoring and employee social media monitoring are described herein. In one example, a method includes a determining a score associated with a likelihood that a post on a social media network is associated with a trigger event. The post is transmitted to a computing device, based at least on the score. A response to the post is received from the computing device. An indication that the response is approved is received. The response is posted to… Show more

Systems and methods to provide for social media monitoring and employee social media monitoring are described herein. In one example, a method includes a determining a score associated with a likelihood that a post on a social media network is associated with a trigger event. The post is transmitted to a computing device, based at least on the score. A response to the post is received from the computing device. An indication that the response is approved is received. The response is posted to the social media network, based at least on the indication that the response is approved. Show less

Disclosed are systems and methods for conducting an open conversation user interface and more particularly, to a channel-agnostic user interface experience which can utilize automated background intelligence to simplify the exchange between a software system or member service representative (MSR) and a member, and avoids the need for web-based free form inputs.

Methods, systems, and apparatus, including computer programs encoded on computer storage media, to provide digital identification. One of these methods includes comparing the location of a requester of a digital identification to the location of an owner of the digital identification. The method also includes providing information about the digital identification to the requester based at least in part on determining that the requester and the owner are within a predetermined distance.

Disclosed are systems and methods for conducting an open conversation user interface and more particularly, to a channel-agnostic user interface experience which can utilize automated background intelligence to simplify the exchange between a software system or member service representative (MSR) and a member, and avoids the need for web-based free form inputs.

Methods, systems, and apparatus, including computer programs encoded on computer storage media, to provide digital identification. One of these methods includes receiving a request for a digital document from a digital wallet executing on a mobile device. The method includes identifying a digital document provider capable of providing the requested document. The method includes sending the request for the digital document to the identified digital document provider. The method includes… Show more

Methods, systems, and apparatus, including computer programs encoded on computer storage media, to provide digital identification. One of these methods includes receiving a request for a digital document from a digital wallet executing on a mobile device. The method includes identifying a digital document provider capable of providing the requested document. The method includes sending the request for the digital document to the identified digital document provider. The method includes receiving, from the digital document provider, information that enables the mobile device to view the digital document and does not enable the computer system to view the digital document. Show less

Methods, systems, and apparatus, including computer programs encoded on computer storage media, to provide digital identification. One of these methods includes comparing the location of a requester of a digital identification to the location of an owner of the digital identification. The method also includes providing information about the digital identification to the requester based at least in part on determining that the requester and the owner are within a predetermined distance.

A method includes receiving sensor data from a sensor associated with a vehicle and determining a likelihood that the vehicle is experiencing an emergency condition based on the sensor data. The method also includes sending an alert indicative of the likelihood, the alert comprising at least a portion of the sensor data. (When someone steals your car seats from your car overnight and you make patent lemonade.)

Systems and methods to provide for social media monitoring and employee social media monitoring are described herein. In one example, a system includes a database access engine configured to store a plurality of filtered social media postings; a scoring engine configured to analyze the filtered social media postings to determine a likelihood of a trigger event being associated with the filtered social media postings; a directory service engine, communicatively coupled to a directory service… Show more

Systems and methods to provide for social media monitoring and employee social media monitoring are described herein. In one example, a system includes a database access engine configured to store a plurality of filtered social media postings; a scoring engine configured to analyze the filtered social media postings to determine a likelihood of a trigger event being associated with the filtered social media postings; a directory service engine, communicatively coupled to a directory service, configured to authenticate an employee and to determine the employee is authorized to respond to social media postings associated with the trigger event; and a social network access engine configured to post a response message from the employee to a social network in response to a first social media posting of the filtered social media postings. Show less