About
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Articles by Jeff
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CSM's are the Jan Brady of the organization
CSM's are the Jan Brady of the organization
By Jeff Kushmerek
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The Natural Evolution of SaaS B2B Onboarding
The Natural Evolution of SaaS B2B Onboarding
By Jeff Kushmerek
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A new Podcast focused on running software Professional Services, Success, and Implementation
A new Podcast focused on running software Professional Services, Success, and Implementation
By Jeff Kushmerek
Contributions
Activity
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🏋♀️ All the Endeca employees were forged through this difficult but rewarding experience. 🏋♀️ Aside from some outliers, it’s hard to do…
🏋♀️ All the Endeca employees were forged through this difficult but rewarding experience. 🏋♀️ Aside from some outliers, it’s hard to do…
Liked by Jeff Kushmerek
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My wife doesn’t like my new shirt, but since I was good this week, she said I could wear it today. Full send.
My wife doesn’t like my new shirt, but since I was good this week, she said I could wear it today. Full send.
Liked by Jeff Kushmerek
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I became Managing Director of a Brand Agency when I was 33 years old. Within weeks, I realized that I had underestimated the responsibility it came…
I became Managing Director of a Brand Agency when I was 33 years old. Within weeks, I realized that I had underestimated the responsibility it came…
Liked by Jeff Kushmerek
Experience & Education
Licenses & Certifications
Volunteer Experience
Projects
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Vevo
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Created a proof of concept for the main destination site and later architected the distribution workflow for syndicated players
Other creatorsSee project -
Lowes.com Re-architecture
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Led the rebuild and redesign of Lowes.com to use Endeca for Guided Search and Navigation
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AMC
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Scoped and delivered destination app for viewing to interact with exclusive content for all AMC TV shows (Mad Men, Walking Dead, etc)
Other creatorsSee project -
IBM Global Services Big Data Project
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This application enables the organization to be able to find resources globally based on skills and availability. This implementation has led to a public press release stating a 500 million dollar savings. It combined 15+ different sources of data to provide a dashboard view of available resources, while at the same time analyzing project metrics.
Press release about the product is here -…This application enables the organization to be able to find resources globally based on skills and availability. This implementation has led to a public press release stating a 500 million dollar savings. It combined 15+ different sources of data to provide a dashboard view of available resources, while at the same time analyzing project metrics.
Press release about the product is here - http://www.businesswire.com/news/home/20060919005211/en/Endeca-Information-Access-Platform-Deployed-IBM-Self-ServiceOther creators -
Newegg.com
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Led the pre-sales, requirements gathering, design and technical project to switch Newegg from a home-grown CMS and search to Endeca Guided search and navigation
Honors & Awards
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Outstanding Contribution to Sales Team
Steve Green (VP Sales)
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Outstanding Contribution to Non Media Vertical
Jeremy Allaire (CEO)
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Outstanding Quarterly Performance Award
Jeremy Allaire (CEO)
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Endeca Team Award
Steve Papa (CEO)
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Innovators Award
Adam Ferrari (CTO)
Awarded for implementing agile based methodology to the Professional Services team
Organizations
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Boston Product Management Association
Mentor
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Fitist.com
Board of Advisors
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PS Village
Member
- Present
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Join now to viewMore activity by Jeff
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Various studies and reports over the past few years consistently highlight that customer success is one of the fastest-growing white-collar jobs. As…
Various studies and reports over the past few years consistently highlight that customer success is one of the fastest-growing white-collar jobs. As…
Liked by Jeff Kushmerek
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This was so much fun, we are running it back! We had a ton of questions on Onboarding best practices, transition points, and also Customer Success…
This was so much fun, we are running it back! We had a ton of questions on Onboarding best practices, transition points, and also Customer Success…
Shared by Jeff Kushmerek
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